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Datenna · 1 month ago

China Analyst - Client Success Manager

Alexandria, VA

Full-time

Hybrid

Mid, Senior Level

5+ years exp

Datenna is a fast-growing tech scale-up specializing in open-source intelligence and AI technologies. The role of Senior/Mid-Level China Analyst – Client Success Manager involves engaging with U.S. federal defense and intelligence clients to ensure their success through research, training, and strategic dialogues.

AnalyticsArtificial Intelligence (AI)DatabaseGovTechInformation TechnologyMachine LearningOpen SourceSaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Hiring Manager

Aysenur Kaplan

Responsibilities

Engage in strategic dialogues with clients and prospects in the defense, intelligence, and policy communities

Work closely with Datenna’s China experts to deliver impactful research, insights, and client success outcomes

Manage onboarding, training, and support for your portfolio of government clients, ensuring adoption and value realization

Gather, synthesize, and communicate client feedback to inform product development and feature evolution

Support business development and contract growth through trusted relationships, tailored solutions, and renewal processes

Support sales with technical product demonstrations to build strategic partnerships with prospective clients

Qualification

China analysisClient success managementMandarin ChineseForeign policyResearchWriting skillsClient-orientedPublic presentation skillsCollaborative mindsetProblem-solving mindset