Goldbelt Tram · 2 days ago
Administrative Assistant Tram Administration
Juneau, AK
Full-time
Onsite
Entry Level
1+ years expGoldbelt Tram is the only aerial tramway in Southeast Alaska, offering scenic adventures to guests. The Administrative Assistant will perform various receptionist and administrative support services for the Tramway operation, ensuring efficient communication and organization within the office.
Adventure TravelTourismTravel
Responsibilities
Acts as the first point of contact with the general public
Answers and routes all incoming telephone calls through a multi-line phone system
Takes messages and follows up on telephone communications
Greets and directs walk-in visitors to the appropriate party
Provides information on the Tramway’s products, position requirements, and related general information
On a daily basis, opens, processes, and distributes the mail; prepares outgoing mail for pickup; and delivers mail in-between scheduled pickups and deliveries
Assists the Office Manager with reviewing and organizing invoices and other documents for subsequent processing and data input
Performs filing and record keeping in accordance with established procedures
Assists in keeping the office environment neat, orderly, and supplied at all times
Performs data input and typing tasks; organizes, copies, collates and assembles documents and reports; assists with the completion of special projects, such as brochure mail-outs
Performs other incidental and related duties as required and assigned
Qualification
Required
Ability to meet time and attendance requirements
Ability to work all scheduled shifts including holidays and weekends
Ability to handle stress under pressure
Ability to provide quality customer service
Ability to physically climb out of the tramway cabin under the direction of the Tram Operations & Maintenance Manager and staff
Excellent oral and written communication and customer service skills
Ability to learn, understand and follow verbal and manual instructions, and meet deadlines
Skill in operating personal computer utilizing a variety of computer software
Skill in establishing and maintaining cooperative working relationships with other employees
Ability to work directly with the public, providing information and assistance on a daily basis
Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc
Some knowledge of basic cleaning principles, equipment and products
Detail oriented
High school diploma or General Equivalency Diploma (GED)
Minimum one (1) year of general office experience, including computer data entry and telephone communication experience
Ability to successfully pass a background check
Preferred
Prior Tram Operations experience
Benefits
Seasonal Employee Layoff Bonus Plan
Discretionary performance bonuses
Company
Goldbelt Tram
Goldbelt Tram is a travel company that provides cultural heritage education, expansive views, nature exhibition, and hiking trails.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase