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Goldbelt Tram · 4 days ago

Retail Administrative Assistant

Juneau, AK

Full-time

Onsite

Entry Level

$25/hr - $25/hr

1+ years exp

Goldbelt Tram is the only aerial tramway in Southeast Alaska, offering scenic adventures and cultural experiences. The Administrative Assistant will support the efficient operation of the organization by performing a variety of administrative and office support activities.

Adventure TravelTourismTravel

Responsibilities

Receive and direct visitors, clients

Maintain all records and filing systems both physical and electronic

Access files to fill requests for information and documents

Resolve administrative problems and inquiries

Compose correspondence, memos, reports, and emails. This includes written responses to routine inquiries

Answer phones, screen calls, take correct messages, or answer routine questions

Photocopy, fax, or mail correspondence

Process, sort, and distribute incoming mail

Prepare outgoing mail

Coordinate maintenance of office equipment

Inventory Management Duties-Assists in receiving and committing inventory including

Verifying all invoices with shipments

Data entry of new merchandise into inventory system

Manage accounts and perform bookkeeping including

Aids in coding invoices and scans them to Accounts Payable

Verifies all invoices with shipments before requesting signature for approval

Web sales and shipping merchandise

Give and receive information requiring independent judgment or discretion about specific business of the company, by telephone or direct personal contact

Maintain confidentiality of all company business

Brief management of events relating to company status

Make recommendations to management on events and/or other items as needed

Performs other incidental and related duties as needed and assigned

Qualification

MS WordExcelPoint of Sale systemsCustomer serviceRecordkeepingProblem-solvingWritten communicationVerbal communicationOrganizational skillsTeamworkAttention to detail

Required

Ability to meet time and attendance requirements

Ability to work all different shifts including holidays and weekends

Ability to handle stress under pressure

Ability to supply quality customer service

Proficient in MS Word, Excel, and Point of Sale systems

Excellent written and verbal communication skills

Good planning and organizational skills

Filing and recordkeeping skills

Very good understanding of business practices

Able to comprehend and correctly follow and apply oral and written instructions, procedures, and guidelines

Ability to operate standard office equipment and personal computer-based workstations

Ability to prioritize projects and work accurately under stress or with frequent interruptions

Must have a clear working knowledge of company policies and practices including all post operations

Excellent attention to detail

Good problem-solving skills

Ability to work well as a member of a team

Able to communicate verbally and understand and follow written and verbal instruction

Skill in establishing and maintaining cooperative working relationships with other employees

Ability to work directly with the public, providing information and assistance on a daily basis

Ability/willingness to learn and pass on to guests those areas of interest to visitors, such as local history, people, culture, geography, etc

Some knowledge of basic cleaning principles, equipment and products

High School Diploma or equivalent

One (1) year of experience that includes administrative tasks such as greeting clients, answering multi-line telephone, typing filing, sorting mail, entering data, receiving payments and keeping logs

Ability to successfully pass a background check