Information Technology Support Technician jobs in United States
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Akkodis · 1 month ago

Information Technology Support Technician

Akkodis is seeking an IT Support Technician for a 12 Months contract position. The technician will be responsible for providing end-user support and ensuring the smooth operation of IT systems, with a focus on hardware support and network operations.

Information Technology & Services
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H1B Sponsor Likelynote
Hiring Manager
Mohammed Ateequddin
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Responsibilities

Install, maintain, and support field IT systems (including specialized Laboratory PC’s), including desktop and laptop hardware
Configure and manage Microsoft Windows operating systems
Perform software installation and updates
Support network and stand-alone printers
Provide remote access support
Manage network switching and cabling
Maintain audio-visual equipment and mobile device connectivity
Support Cisco telephones and radio systems
Handle basic server hardware maintenance
Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components

Qualification

Apple iOS supportServiceNowEnd-user hardware supportWindows 11Network troubleshooting

Required

Proficient in supporting Apple iOS and mobile devices
Experience with ServiceNow (ITIL framework)
End-user hardware support (Dell/HP PC's)
Windows 11 operating system
Application, networked printer(s), and adv network troubleshooting
Hands-on/break-fix/desktop and hardware support experience
Install, maintain, and support field IT systems (including specialized Laboratory PC's), including desktop and laptop hardware
Configure and manage Microsoft Windows operating systems
Perform software installation and updates
Support network and stand-alone printers
Provide remote access support
Manage network switching and cabling
Maintain audio-visual equipment and mobile device connectivity
Support Cisco telephones and radio systems
Handle basic server hardware maintenance
Demonstrate proficiency in managing and maintaining network infrastructure, including switches and related components

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay

Company

Akkodis provides digital engineering solutions for sustainable and innovative industries.

H1B Sponsorship

Akkodis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)

Funding

Current Stage
Late Stage

Leadership Team

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Lane Greever
Chief Operating Officer (COO), Americas
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Kishore Raj
Vice President & Partner: Technology and Engineering Consulting and Services
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Company data provided by crunchbase