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University of Massachusetts · 1 month ago

Intern - Business Associate Team

Shrewsbury, MA

Internship

Hybrid

Intern

$17/hr - $17/hr

The University of Massachusetts President's Office in Westborough, MA, offers a 20-hour-a-week internship for students enrolled at the five UMass campuses. The selected intern will work directly with the Business Associates Team within Administration & Finance, gaining valuable knowledge and skills in procurement, accounts payable, and general administration & finance processes.

Higher Education

No H1B

Responsibilities

Support routing cases received by Administration & Finance through calls, case management, chatbot, or email

Support resolution/troubleshooting of various administration and finance-related processes, including but not limited to HR, procurement, accounts payable, sourcing, contracts, supplier management, training, procurement & travel card processing, travel & expense, and general needs of UMass Administration & Finance customers and stakeholders

Understand and implement case/request escalation methodology as needed

Ability to leverage information from Salesforce case management, BuyWays (procurement technology), PeopleSoft, and Concur to help resolve customer needs

Attend mandatory and required training

Support A&F-related projects and perform activities as directed by the department head and mentor

Qualification

ProcurementAccounts PayableCustomer ServiceSalesforcePeopleSoftConcurMicrosoft OfficeCreativeMotivatedTeamworkDetail-orientedInitiative

Required

Current UMass student enrolled in an undergraduate or graduate program of study within Marketing, Economics, Accounting, and General Business courses

GPA 3.0 or higher

Creative, eager to learn, motivated, and willing to take initiative on assigned projects/tasks

Reliable and detail-oriented with a strong ability to multitask, stay organized, and meet deadlines

Ability to work independently and as part of a team

Must be well organized, detail-oriented, and possess good follow-up skills

Ability to maintain confidentiality and exercise discretion when interacting with staff

Must be proficient in Microsoft Office (including Excel, Word, Powerpoint)

Preferred

Ability to multitask across multiple systems

Strong knowledge of Microsoft Office tools i.e., Word, Excel, PowerPoint, and Outlook

Company

University of Massachusetts

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The University of Massachusetts is a five-campus public research university system renowned for the quality of its academic programs, the scope and excellence of its research, and the strength of its public service mission.

Founded in 1863