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Confidential · 1 day ago

Logistics Coordinator

Telford, PA

Full-time

Onsite

Mid Level

4+ years exp

Confidential company is seeking a Logistics Coordinator to manage shipment planning and coordination. The role involves ensuring on-time deliveries, maintaining relationships with carriers, and optimizing logistics processes.

Marketing & Advertising

Responsibilities

Provide accurate and timely freight quotes with a focus on securing the best possible pricing and service level

Plan, schedule, and monitor inbound and outbound shipments to meet both customer delivery requirements and internal priorities

Coordinate logistics for final product delivery, ensuring on-time, damage-free arrivals to construction job sites and other destinations

Manage end-to-end customer communication related to shipments, including pre-shipment confirmation of delivery details and site readiness, as well as post-delivery follow-ups to ensure successful receipt and customer satisfaction

Build and maintain strong relationships with freight carriers and brokers to ensure cost-effective and reliable transportation solutions

Monitor carrier performance, including pickup and delivery compliance, and address any issues proactively

Partner closely with in-house support teams to ensure clear communication of shipment timelines and customer expectations

Liaise with the Warehouse Shipping Manager to align daily pickups, deliveries, and shipping priorities

Track all shipments across multiple channels and ensure visibility for internal teams and customers

Manage freight claims and ensure timely resolution of damage/loss issues

Maintain organized and accurate records of all shipping and logistics activities

Generate regular reports for leadership, including freight cost analysis, margin tracking, and KPI performance

Identify and implement tools or systems to improve freight visibility and communication throughout the sales and shipping process

Conduct regular freight cost reviews to identify opportunities for savings and improved margins

Support the ongoing development of logistics policies, procedures, and best practices

Qualification

Transportation Management SystemsLogistics CoordinationCarrier ManagementCustomer ServiceFreight OperationsMicrosoft ExcelDetail-orientedCommunication Skills

Required

Minimum of 4 years' experience in transportation, logistics coordination, dispatching, carrier management, freight operations, or similar roles

Proven ability to manage multiple shipments and priorities in a fast-paced environment

Strong customer service mindset with experience communicating directly with clients about logistics expectations

Detail-oriented with a focus on accuracy, follow-through, and documentation

Preferred

Bachelor's degree preferred, ideally in Logistics, Supply Chain Management, or a related field. Equivalent industry experience will be considered in lieu of a degree

Prior experience handling shipments to construction job sites or transporting wood/building products strongly preferred

Familiarity with Transportation Management Systems (TMS); hands-on experience preferred

Proficiency in Microsoft Office (especially Excel) and other logistics or ERP systems a plus