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Chase · 1 month ago

Quant Analytics Associate Senior - Consumer Feedback and Communications

3401 Morse Xing, Columbus, OH, 43219, US

Full-time

Onsite

Senior Level

Chase is a leading financial services firm, and they are seeking a Quant Analytics Associate Senior within the Consumer Feedback and Communications Group. In this role, you will manage the delivery and presentation of studies and insights, utilizing data analysis to improve customer and employee satisfaction.

BankingFinancial Services

No H1B

Responsibilities

Foster productive teamwork, establishing open and trusting relationships between the Business team and Analysts, and create a climate where people are committed to sharing information

Take vaguely-defined business challenges, vet approaches for conducting analytical studies, and coordinate completion of those studies

Demonstrate technical expertise to interpret reports, analyze data, and recommend solutions

Be comfortable with various forms of statistical analysis, such as regressions, chi-square, ANOVA, and more

Build solid business cases that justify and drive business decisions

Make routine decisions for the best course of action and drive process solutions

Understand financial reviews and correlate profit/loss impact to process improvements

Recognize patterns and connections in information from different sources and evaluate their business implications

Demonstrate the ability to understand the Voice of the Customer (VOC) and recognize recurring themes in calls

Communicate clearly and concisely with Executive Management regarding recommendations, improvements, and initiatives, while representing the team in inter-department projects and influence agendas and project plans

Maintain composure and a positive attitude during stressful situations

Qualification

Statistical analysisData queryingProblem solvingBanking systems knowledgePresentation skillsCommunication skillsOffice applicationsFast-paced environmentTeamwork