Sun Life · 2 months ago
Learning and Development Consultant, DentaQuest (Oregon)
U.S. Telecommuters
Full-time
Onsite
Entry, Mid Level
$58K/yr - $87K/yr
2+ years expSun Life is one of the largest providers of employee and government benefits in the U.S., helping millions access essential care. The Learning & Development Consultant will provide training and development support to dental practices, focusing on enhancing operational efficiency and patient care through customized learning solutions.
FinanceFinancial ServicesInsurance
Responsibilities
Travel to dental practices to assess training needs and deliver customized learning solutions
Conduct on-site training sessions for clinical and administrative staff on procedures, systems, and best practices
Provide coaching and mentoring to practice team members to enhance skills and performance
Design and facilitate group training programs that address specific practice situations and opportunities
Partner with practice managers to identify areas for operational improvement and efficiency gains
Implement training interventions that directly aid practice productivity and patient satisfaction goals
Assist the adoption of clinical care models including Preventistry and CARE protocols
Assist practices in developing internal training capabilities and knowledge transfer processes
Create practice-specific training materials and resources tailored to local needs and challenges
Develop job aids, process guides, and reference materials to assist ongoing learning
Utilize adult learning principles to design engaging and effective training experiences
Adapt corporate training programs to meet the unique requirements of practices
Track and document training outcomes and their impact on practice performance metrics
Collect feedback from practice teams to continuously improve training effectiveness
Report on training activities, progress, and results to the Director of Learning & Development
Identify trends and opportunities for broader organizational learning initiatives
Work closely with practice managers, regional directors, and clinical leadership to align training efforts with business priorities
Serve as a liaison between practices and corporate learning resources
Qualification
Required
Bachelor's degree or related experience
2+ years' work experience within a medical/dental practice with financial software experience (Dentrix preferred)
Experience/knowledge of dental terminology and what basic dental treatments entail
Excellent and effective verbal and written communication skills
Thorough knowledge of training processes
Ability to moderate large groups
Skilled in organizing resources and establishing priorities
Strong knowledge of computer software to include Microsoft Office Outlook, Word, Excel and PowerPoint
Strong attention to detail, thoroughness, and follow-through
Ability to work effectively under pressure in a fast-paced environment
Excellent time management with the ability to work without supervision while demonstrating excellent organization and follow through
High standards for integrity, honesty, professionalism, and work ethic
Commitment to service excellence
Ability to work well under pressure and prioritize multiple tasks
Ability to handle confidential issues professionally
Solid communication, presentation, and writing abilities
Comfortable adapting to shifting priorities and stakeholder requirements
Ability to handle multiple projects concurrently
Energetic and resourceful
Organized and attentive to details and deadlines
Attends additional training as requested/deemed necessary
Ability to hear and apply constructive criticism
Preferred
Requires overall light physical effort (up to 25lbs.)
Manual dexterity and sitting for extended period is required in carrying out position responsibilities (i.e. use of personal computer)
Ability to communicate via telephone and work in virtual teams effectively
Ability to travel or move about within and outside serviced facilities required
Incumbent works primarily in a home office environment if not traveling or conducting training at a clinical site
Operate personal and computer equipment
Benefits
Generous vacation and sick time
Market-leading paid family, parental and adoption leave
Medical coverage
Company paid life and AD&D insurance
Disability programs
Partially paid sabbatical program
401(k) employer match
Stock purchase options
Employer-funded retirement account
Company
Sun Life
Sun Life is a leading financial services organization dedicated to helping people achieve lifetime financial security and live healthier lives.
10001+ employees
H1B Sponsorship
Sun Life has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (27)
2023 (18)
2022 (18)
2021 (12)
2020 (13)
Funding
Current Stage
Public CompanyTotal Funding
$1.05B2024-05-13Post Ipo Debt· $548.79M
2023-07-04Post Ipo Debt· $500M
2000-03-24IPO
Leadership Team
Kevin Strain
President & CEO
Luc Nhon Ly
Chief Executive Officer
Recent News
2025-12-02
MarketScreener
2025-12-02
South China Morning Post
2025-11-27
Company data provided by crunchbase