Capital Group · 1 month ago
Global Travel Coordinator
New York
Full-time
Onsite
Mid Level
$88K/yr - $141K/yr
3+ years expCapital Group is seeking a Global Travel Coordinator to lead the operational delivery of their corporate travel program. The role involves connecting internal teams with external partners, driving innovation through AI and automation, and enhancing the overall traveler experience.
Financial Services
Responsibilities
Serve as the operational liaison between internal stakeholders and external travel partners (e.g., Travel Management Company, airlines, hotels) and monitor performance against key performance indicators and contracted service levels
Maintain and optimize travel booking tools and platforms
Partner with and manage key business partners and vendors to ensure optimal performance and service delivery
Develop and maintain effective partnerships with key internal stakeholders and partners
Re-engineer operational processes to leverage AI and automation
Contribute to the development and rollout of global travel initiatives, training, and communications
Track and analyze travel data to identify trends, cost-saving opportunities, and operational improvements
Support travel risk management efforts, including traveler tracking, emergency response coordination, and health/safety protocols
Organize travel engagement initiatives and education activities for CG associates to support program goals (e.g., travel fairs, hotel partner presentations, training)
Oversee invoice processing and vendor performance metrics, leveraging automation where possible
Produce strategic dashboards and reports to track performance, compliance and sustainability
Qualification
Required
3+ years of experience in corporate travel management, with a preference for global program exposure and vendor oversight
Proven ability to manage relationships with travel vendors and partners, monitor performance against service-level agreements, and drive accountability through data-driven insights and collaboration
Skilled in Concur Travel and other booking platforms; familiarity with AI-enabled tools and emerging technologies in travel
Strong program and project management capabilities, with proven success in driving cost efficiencies, enforcing travel policies, and resolving complex issues
Adept at data analysis, benchmarking, and applying innovative solutions to optimize travel operations
Exceptional interpersonal skills with the ability to build relationships across all levels, negotiate effectively, and influence decision-making
Knowledgeable in global travel regulations, risk management, safety and security protocols, and digital transformation trends
Demonstrate sound judgment, challenges the status quo, and proactively identifies opportunities for program enhancement
Benefits
Individual annual performance bonus
Capital’s annual profitability bonus
Retirement plan where Capital contributes 15% of your eligible earnings
Company
Capital Group
Capital Group was established in 1931 in Los Angeles, California, and now has 31 offices around the globe.
Founded in 1931Los Angeles, CA, US
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Mike Gitlin
President & CEO
Canise Arredondo (she/her/hers)
Chief Financial Officer
Recent News
2024-05-06
2024-04-17
2024-02-27
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