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Boyd Gaming · 2 weeks ago

Analyst Workforce Planning

Las Vegas, NV

Full-time

Onsite

Entry Level

1+ years exp

Boyd Gaming Corporation is one of the premier casino entertainment companies in the United States. The Workforce Planning Analyst is responsible for preparing departmental work schedules and ensuring adequate staffing levels while providing excellent guest service.

CasinoGamblingGaming

Responsibilities

Analyze business needs to determine proper staffing levels and create the most efficient schedule; prepare and post all departmental schedules on a weekly basis

Recommend staffing policies and procedures to ensure consistency and overall standardized practices

Prepare forecasts and work schedules for various departments ensuring adequate staffing for excellent customer service

Assist all departments with staffing schedules that provide optimum labor levels for the business

Maintain accurate and timely records of staffing levels in order to schedule per business needs and increase overall productivity

Provide input to staffing planning goals based on knowledge of departmental capacity and potential

Approval or rejection of ongoing requests for shift changes, change in days off and requested time off in comparison to staffing needs

Communicate effectively with employees and all levels of management

Work closely with Human Resources and Payroll to ensure all scheduling practices comply with labor laws and company policies

Perform all functions with the highest level of integrity

All duties are to be performed in accordance with departmental and company policies, practices, and procedures

Perform all other job-related duties as requested

Qualification

Scheduling experienceAnalytical skillsMicrosoft ExcelCustomer serviceChange managementCommunication skillsProfessional appearanceVirtual Roster knowledgeKronos experienceCasino resort experienceTeam playerProblem solvingInterpersonal skillsInitiativeWork independently

Required

One to two (1-2) years or more of related scheduling experience

Knowledge of overall principles of operations and staffing requirements

Strong problem solving, analytical skills

Use computer systems and projection technology to create, communicate and present information as well as review data, research alternatives, document information, prepare action and implement results

Must have intermediate level skills with Microsoft Excel/Word/Outlook and basic office equipment

Ability to understand change management

Working knowledge of state specific laws and requirements

Good written and verbal communication skills and demonstrate ability to resolve all situations in a professional manner

Excellent customer service skills. Have interpersonal skills to deal effectively with all business contacts

Have initiative, strive for continuous improvement

Strong team player that has a direct approach and is solution oriented

Professional appearance and demeanor

Work varied shifts if needed, including weekends and holidays

Able to effectively communicate and present in English, in both written and oral forms

Able to obtain/maintain any necessary certifications and/or licenses

Ability to work independently, prioritize based on urgency and work through high volume and stressful time periods

Preferred

Previous knowledge and experience with Virtual Roster or any scheduling software system

Experience with Kronos or any related payroll timekeeping systems

Experience working with any collective bargaining agreements (Union)

Previous experience working in a casino resort with understanding and knowledge of operational standards

Company

Boyd Gaming

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Boyd Gaming Corporation is one of the nation’s leading casino entertainment companies, but we’re so much more than that! We're a billion-dollar, publicly-traded company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders.

Founded in 1975

Las Vegas, Nevada, USA

10001+ employees