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VyStar Credit Union · 1 day ago

Mortgage Loan Underwriting Manager

Jacksonville, FL

Full-time

Onsite

Mid, Senior Level

4+ years exp

VyStar Credit Union is a financial institution that values its employees and offers competitive pay and benefits. The Mortgage Loan Underwriting Manager will lead the underwriting staff, ensuring compliance with regulations and guidelines while maintaining high standards of accuracy and quality in the loan underwriting process.

AppsBankingFinanceMortgage

Responsibilities

Holds a leadership role and acts as the primary leader for the Mortgage Loan Underwriting staff

Provides training, technical guidance and coordinates daily assignments for mortgage loan underwriters

Coaches and counsels underwriters to ensure the highest level of accuracy and quality are achieved on every loan file in the underwriting process

Monitors loan pipeline, assigns files to underwriting team to ensure Service Level Agreements are achieved

Works closely with the closing and processing teams to resolve any issues and identify opportunities for operational improvement

Monitors daily attendance and timecard reconciliation to ensure compliance with credit union tardiness and attendance guidelines and approves all requests for PTO

Manages mortgage underwriting staff related functions consistent with VyStar Credit Union policies and procedures, secondary market guidelines, and state/federal regulations

Monitors daily work assignments and timeliness of completion of underwriting to ensure all production deadlines are adhered to

Schedules and assigns work to improve productivity as needed

Review and decision mortgage applications originated within the Mortgage Department, Call Center, Branch network or the Internet

Must be able to recognize credit requests that do not meet residential mortgage loan criteria

Identify mortgage loan applications that are not approvable under residential mortgage lending policies however, may be approvable under Business Service guidelines

Assist processors/mortgage loan officers in determining acceptability of various mortgage applicants prior to the complete processing of files and offer alternatives as appropriate

Responsible for all training of underwriting staff to ensure compliance with state and federal regulations, secondary market underwriting guidelines, and private mortgage insurance company guidelines

Responsible to train, mentor, and coach underwriting staff to ensure the team is knowledgeable, proficient, accurately, and timely in underwriting and rendering a loan decisions on assigned files

Work with Mortgage Management to provide training to mortgage and credit union staff

Monitors the workload in the underwriting unit to ensure underwriters are meeting underwriting benchmark (i.e. turn time) expectations as communicated by management and allocates assigned loans to ensure an even distribution of work in the underwriting unit

Works with management to review underwriter performance benchmarks for underwriter production

Tasked with monitoring underwriter performance and providing reports to the Mortgage Origination Supervisor and/or Mortgage Origination Manager

Conducts periodic reviews of approved and denied loans to ensure underwriters are rendering loan decisions consistent with the level of risk communicated by management for the loan programs offered

Meets with the Mortgage Origination Supervisor and/or Mortgage Origination Manager to discuss the findings of the review

Identifies critical issues and makes judgment calls within approval limits and guidelines

Provides support to mortgage department and credit union staff by answering questions on mortgage loan program requirements, judgment decisions, and compliance related questions

Incumbent must be thoroughly familiar and stay abreast of any and all changes pertaining to secondary market, state/federal regulations and private mortgage insurers at all times

Demonstrated knowledge to restructure loan to render favorable loan decision, when possible

Cross-sells other credit union services

Prepares and presents annual evaluations for underwriting staff

Consistently adheres to VyStar core values and Code of Ethics and acts in accordance with corporate defined values and ethics

Consistently demonstrates VyStar Excellence with providing service to the membership, Credit union employees, and third party vendors

Responsible for understanding mortgage department goals as well as Credit Union goals and pro-actively works toward attainment of those goals

Identify and make recommendations to Mortgage Origination Supervisor, Mortgage Origination Manager and department Vice President regarding process improvements, quality service and increased efficiencies within the processing unit

Performs the activities and projects as assigned and requested by the Vice President Mortgage Lending

Works with the Vice President Mortgage Lending to ensure underwriters are performing in accordance with the established guidelines/benchmarks in relation to acceptable/reasonable delinquency and loss ratios

Perform other duties as assigned

All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work

To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates

Qualification

Mortgage underwriting experienceRegulationsLeadership skillsMicrosoft Office proficiencyReflective listeningEffective communicationDetail orientedOrganizational skillsWork independently

Required

Minimum of four years in a mortgage underwriting role, preferably with supervision/management experience

Detail oriented and self-motivated

Well versed in state and federal regulations governing mortgage origination, secondary market selling guidelines, and private mortgage insurance requirements

Positive, well-developed effective communication skills, both written and oral

Good organizational and reflective listening skills

Ability to work in a fast-paced environment

Proven ability to work with others

Professional conduct and appearance

Ability to effectively communicate with members on all levels

Working knowledge of various Microsoft Office applications

Demonstrated proficiency in using a personal computer

Proficiency in using the various software applications and web solutions utilized by the Mortgage Department

Bachelor's Degree (experience may be substituted at a 2:1 ratio)

Specialized classes in mortgage lending beyond the college level required to be completed within one year of entering the Underwriting Manager position

Continuing education via local conferences and workshops required for updates on federal regulations and secondary market requirements

Ability to interface with other staff members to ensure smooth workflow

Ability to work independently on a professional level