Rosco Vision · 1 week ago
Field Services Technician-Mobile Electronics Installer
Jamaica, NY
Full-time
Onsite
Mid Level
$25/hr - $27/hr
3+ years expRosco Vision is a leading manufacturer of vision safety solutions for the bus and truck vehicle marketplace. The Field Services Technician is responsible for providing on-site technical support, maintenance, repair services, and installation for equipment or systems while ensuring optimal performance and customer satisfaction.
AutomotiveManufacturing
Hiring Manager
Diane Puchta
Responsibilities
Install, calibrate, and commission new equipment or systems at customer sites
Perform scheduled preventive maintenance and ensure equipment operates at peak performance
Troubleshoot and repair mechanical, electrical, and software issues on-site and remotely
Provide technical support and guidance to customers, answering questions and resolving issues promptly
Document and report service activities, including diagnosis, repair actions, and parts usage
Collaborate with internal engineering and support teams to address complex technical problems
Train customers on proper equipment use, maintenance, and safety procedures
Build and maintain strong relationships with customers, ensuring high levels of satisfaction
Provide feedback and recommendations to customers regarding equipment upgrades or improvements
Follow all safety protocols and company procedures while working on-site
Ensure compliance with industry standards and regulatory requirements
Conduct risk assessments and address potential hazards during field service activities
Identify recurring issues and provide input for product or process improvements
Stay updated on the latest technology, tools and best practices related to equipment or systems
Participate in training sessions to enhance technical skills and product knowledge
Travel to customer locations as required, sometimes on short notice
Manage tools, equipment, and inventory necessary for on-site service work
Ensure timely arrival at service sites and efficient completion of tasks
Qualification
Required
High School Diploma
Three (3) years of experience in field service, maintenance, or a related field
Proficiency in diagnosing and repairing mechanical, electrical and software systems
Strong knowledge of tools, schematics, blueprints, and diagnostic equipment
Willingness to travel extensively and work flexible hours, including weekends if needed
Prolonged periods of standing or walking
Must be able to lift up to 35 pounds at a time
Must be able to access and navigate all areas of the facility
Must be able to stand, bend, crawl, stretch, lay, and squat
Must be able to withstand high and low temperatures if applicable
Preferred
Technical Training is a plus
Certifications such as MECP (Mobile Electronics Certified Professional) or equivalent years of experience
Benefits
Medical, Dental and Vision Insurance
Voluntary Life
Retirement
Paid Time Off
9 to 11 Paid Holidays per year
Company
Rosco Vision
Founded in 1907, Rosco, based in Jamaica, N.Y., is one of North America’s leading suppliers of backup camera systems, mirrors, visors, and other visual safety solutions to the worldwide commercial vehicle market.
201-500 employees
H1B Sponsorship
Rosco Vision has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (8)
2022 (1)
2021 (3)
Funding
Current Stage
Growth StageLeadership Team
Ben Englander
CEO
Company data provided by crunchbase