Ravelin Technology · 2 months ago
Channel Success Manager NORAM + LATAM
Boston, MA
Full-time
Onsite
Mid, Senior LevelRavelin Technology is a fraud detection company utilizing advanced machine learning and network analysis technology. The Channel Success Manager will be responsible for accelerating customer acquisition and revenue growth through channel partners by managing relationships, leading sales initiatives, and developing channel strategies.
Cyber SecurityFraud DetectionPaymentsSaaSTransaction Processing
Responsibilities
Partner Relationship Management: Building and maintaining strong relationships with channel partners, including resellers, distributors, and integrators
Sales Management: Lead sales calls and product demonstrations of the Ravelin suite on behalf of channel partners
Channel Strategy Development and Execution: Identify, engage and qualify net new opportunities within channel partners within the Ravelin ICP framework. Execute on commercialisation, pricing and negotiation via channel partners
Partner Enablement: Providing partners with the necessary resources, training, and support to effectively sell the company's products or services
Performance Monitoring and Reporting: Tracking channel performance in region, identifying areas for improvement, and reporting on key performance indicators (KPIs)
Target Setting and Management: Build, maintain and report on a pipeline growth to achieve/exceed quarterly and annual target
Promotional Activities: Plan and lead regional initiatives within NORAM + LATAM, being the face of the Ravelin solutions with our partners. Including Roundtables and conferences
Collaboration: Work with internal teams including product, integrations, marketing, client ops and leadership, to ensure alignment, support and capacity constraints are fully considered
Qualification
Required
Proven experience in channel sales or partner management
Ability to demonstrate success through winning deals and a structured approach to pipeline growth
Understanding of the complexities and ability to navigate a solution-focused sell to large organisations
Ability to demonstrate a complex solution through a guided sales demo, with a focus on prospect engagement
Strong communication and interpersonal skills
Excellent relationship-building and management skills
Ability to develop and execute channel strategies
Strong analytical and problem-solving skills
Proficiency in using Salesforce
Ability to work independently and as part of a team
Strong organisational and time-management skills
Ability to adapt to changing market conditions and customer needs
Spanish language
Preferred
Understanding of Payment Fraud (preferred but not required)
Benefits
Flexible Working Hours & Remote-First Environment — Work when and where you're most productive, with flexibility and support
Comprehensive BUPA Health Insurance — Stay covered with top-tier medical care for your peace of mind
£1,000 Annual Wellness and Learning Budget — Prioritise your health, well-being and learning needs with funds for fitness, mental health, and more
Monthly Wellbeing and Learning Day — Take every last Friday of the month off to recharge or learn something new, up to you
25 Days Holiday + Bank Holidays + 1 Extra Cultural Day — Enjoy generous time off to rest, travel, or celebrate what matters to you
Mental Health Support via Spill — Access professional mental health services when you need them
Aviva Pension Scheme — Plan for the future with our pension program
Ravelin Gives Back — Join monthly charitable donations and volunteer opportunities to make a positive impact
Fortnightly Randomised Team Lunches — Connect with teammates from across the company over in person or remote lunches every other week on us!
Cycle-to-Work Scheme — Save on commuting costs while staying active
BorrowMyDoggy Access — Love dogs? Spend time with a furry friend through this unique perk
Weekly Board Game Nights & Social Budget — Unwind with weekly board games or plan your own socials, supported by a company budget
Company
Ravelin Technology
AI-native fraud prevention company Ravelin provides sophisticated technology and dedicated support to help online businesses block advanced fraud threats and accept payments with confidence.
Founded in 2014
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$36.72MKey Investors
Molten VenturesBlackFin Capital PartnersPlayfair Capital
2025-02-04Acquired
2020-07-15Series C· $20.65M
2018-09-11Series B· $10.41M
Leadership Team
Martin Sweeney
CEO
Nick Lally
Founder & CFO
Recent News
2025-12-08
2025-11-11
Crowdfund Insider
2025-11-01
Company data provided by crunchbase