Apply on Employer Site

CNH · 3 days ago

Implementation Specialist

South Dakota, United States

Full-time

Onsite

New Grad, Entry Level

$63K/yr - $80K/yr

CNH is a company focused on innovation and sustainability in agriculture and construction. The Implementation Specialist will assist clients in implementing technical systems and provide training and support throughout the process.

IndustrialMachinery ManufacturingManufacturing

Responsibilities

Provides customer training on-site and through webinars

Assist sales and technical sales through implementation planning and training through webinars and on-site

Provides customer support through implementation planning and process

Creates implementation training and timelines

Develops configurations that support business processes

Develops implementation plans and processes

Tracks project issues and ensures they are resolved

Configures and customizes systems to match specifications for clients

Tests and troubleshoots final system setups

Provides status updates and reports to manager

Collect post-implementation feedback to look for issues and opportunities for improvement

Demonstrates the Dimensions of Competition and Raven Team Member Values in their daily actions and encourages their teams to do the same

May be called upon to perform comparable duties of a similar or related nature and/or assist in other areas as needed

Learning, understanding, continuously improving, and promoting the division’s quality management system in accordance with ISO standards

Qualification

Implementation planningCustomer trainingSystem configurationTechnical supportProject managementISO standards knowledgeCommunication skillsProblem-solvingTeam collaboration