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HSG Laser US · 1 day ago

Applications Engineer

Addison, IL

Full-time

Onsite

Senior Level

$89K/yr - $120K/yr

5+ years exp

HSG Laser US is a company specializing in industrial machinery, and they are seeking an Applications Engineer to provide technical expertise and customer support. The role involves optimizing laser cutting processes, conducting demonstrations, and ensuring customers receive maximum value from their laser systems.

Consumer Goods

Hiring Manager

Kanaan Childers, CSP, MSHR

Responsibilities

Develop and optimize laser cutting parameters for various metals and material thickness

Conduct machine demonstrations, trials, and proof of concept test for prospective customers

Troubleshoot cutting quality and process issues

Provide on-site and remote training to customers on machine operation, maintenance, and process optimization

Develop and document cutting process databases, application notes, and best practice guides

Support installation and commissioning at customer sites as needed

Prepare technical documentation, cutting samples, and reports for customer presentations

Support trade shows, open houses, and industry events with live demonstration and technical expertise

Assist in product development by relating customer and application insights to R&D

Qualification

Laser processingCNC machineryMechanical engineeringFiber laser productsCAD/CAM softwareCustomer supportProcess optimizationTechnical documentation

Required

Bachelor's degree in mechanical or manufacturing engineering, Materials Science, or a related technical field (Equivalent experience may be considered)

5+ Years of experience in laser processing, CNC machinery, or precision metal fabrication

Travel requirement is 25%