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PSECU · 1 month ago

CS Loan Issuer/Title Support

Harrisburg, PA

Full-time

Onsite

New Grad, Entry Level

PSECU is a Pennsylvania State Employees Credit Union that has been strong for 90 years, focusing on helping members achieve more. The CS Loan Issuer/Title Support position involves issuing and disbursing funds for loans, servicing loans, and handling related member communications and documentation.

BankingFinancial ServicesLendingNon Profit

Responsibilities

Loan Application and Policy Review: Performs pre-issue review of loan applications and member accounts, reviews issuing data, and analyzes share and certificate information to ensure all are within PSECU loan policy

Collateral Security and Loan Disbursement: Secures PSECU collateral for various loans, disburses checks for different types of loans, and establishes Auto loans for cleared AutoDrafts

Loan Documentation and Compliance: Prepares and reviews loan documents for accuracy and compliance with loan policy, ensures loan setup is correct, and processes SCRA adjustments to comply with Federal laws and regulations

Member Communication and Support: Answers member phone calls and emails, recasting of payments, and provides detailed member counseling on complex issues

Operational Responsibilities: Assists with testing of new loan products and software, supports other areas of Credit Services as needed, and is responsible for securing check, disclosure, and member information at close of business each day

Back Up: Management and Processing of Loan Titles and Related Services at PSECU: This includes auditing, researching, recording, and resolving issues related to automobile titles and liens, handling payments and disputes, and providing member services related to loans and credit. The tasks also involve collaboration with external entities like the Pennsylvania Automotive Association, Department of Transportation, and other financial institutions. The goal is to ensure the perfection of PSECU’s security interest and compliance with its loan policies and procedures

Other duties as assigned