Stokke · 13 hours ago
Amazon & DTC Supply Chain Manager
Stamford, CT
Full-time
Onsite
Mid Level
$80K/yr - $95K/yr
4+ years expStokke is a company founded in 1932 with a focus on craftsmanship and purpose-driven design. They are seeking an Amazon & DTC Supply Chain Manager to manage end-to-end supply operations across Direct-to-Consumer channels, ensuring product availability and fulfillment accuracy.
ChildrenConsumer GoodsFurnitureManufacturing
Hiring Manager
Grace Pickard
Responsibilities
Oversee daily supply chain execution across Amazon FBA, Amazon FBM, Salesforce, and Shopify channels
Manage inbound shipments, inventory positioning, and fulfillment performance across all DTC platforms
Build and maintain replenishment models balancing in-stock rates, warehouse capacity, and cash flow
Monitor and improve key KPIs including fill rate, forecast accuracy, lead time, and order cycle time
Partner with 3PLs to ensure timely fulfillment, efficient reverse logistics, and high delivery standards
Collaborate closely with Demand Planning, Sales, and Marketing to align purchasing, promotions, and forecasts
Use sales history, velocity trends, and marketing inputs to anticipate demand and prevent stockouts or overstock
Define and maintain channel-specific safety stock levels, reorder points, and availability targets
Manage Amazon FBA inbound workflows, inventory transfers, and compliance with packaging, labelling, and IPI requirements
Oversee FBM and DTC fulfillment across Salesforce and Shopify, ensuring accurate routing and SLA compliance
Resolve Amazon and DTC operational issues (stranded inventory, late shipments, chargebacks, cancellations) using structured root-cause analysis
Support new product launches, promotions, and seasonal peaks through proactive inventory planning
Act as the primary operational contact for Amazon, Salesforce, Shopify, and logistics partners
Partner with Finance on purchase planning, cash-flow forecasting, and inventory valuation
Work closely with eCommerce and Marketing to align inventory availability with promotional calendars and content launches
Build and maintain operational dashboards (Excel, Power BI, ERP reporting) to provide visibility and insights to leadership
Qualification
Required
4+ years of experience managing eCommerce or omnichannel supply chain operations
Direct ownership of Amazon FBA/FBM and Salesforce/Shopify DTC workflows
Proven success improving forecast accuracy, in‑stock performance, and fulfillment SLAs
Strong analytical capability with proficiency in Excel, Power BI, and ERP or planning systems (RELEX, NetSuite, M3, or similar)
Hands‑on experience resolving Amazon Seller Central issues and optimising FBA inventory health
Experience collaborating across global, cross‑functional teams
Bachelor's degree in Supply Chain, Business, Operations, or a related field
Highly analytical with strong data interpretation skills
Structured problem‑solver with a solution‑oriented mindset
Strong communicator with excellent organisational skills
Comfortable managing multiple priorities in a fast‑paced environment
Detail‑oriented, dependable, and focused on continuous improvement
Benefits
Opportunities for continuous learning and professional growth within a global organisation.
A collaborative, purpose‑driven culture supporting families worldwide.
Company
Stokke
Stokke designs and manufactures children’s furniture and equipment within the highchair, stroller, and nursery market segments.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2025-03-04
Company data provided by crunchbase