Public Consulting Group · 1 month ago
CalWORKS Case Management Associate 1
Chula Vista, CA
Full-time
Onsite
Entry Level
$22.50/hr - $26.50/hr
2+ years expPublic Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. The CalWORKS Case Management Associate 1 will be responsible for designing participant plans, conducting assessments, and managing progress towards goals to support individuals in need of services.
ConsultingManagement ConsultingService Industry
No H1B
Responsibilities
Designs and develops plans for participants, such as determining and assigning work activities, educational and training programs
Conducts assessments for barriers and skills
Determines eligibility and need for supportive services including child care, transportation, and ancillary services
Manages participants progress towards achieving goals by creating and updating plans
Assists program participants in developing vocational goals
Monitors and records clients monthly progress to ensure compliance with program regulations and participant attendance level at assigned work activities
Notifies county’s human services specialist of non-compliance with work activities
Follows procedural requirement by updating client case files in systems
Maintains up-to-date knowledge of program procedures and implement appropriately
Maintains up-to-date knowledge of community resources, labor market and training resources
Maintains in contact with each client placed in employment on a monthly basis
Completes all necessary county paper documents and forms
Maintains communication with employment organizations and educational programs where participants are located
Ensures all performance metrics are met in achieving participant stated outcomes
Ability to perform case management duties with customers in-person and on site
Qualification
Required
High School Diploma or equivalent required
2+ years of relevant work experience
Ability to work with and relate to participants and demonstrate active listening skills
Display a professional level of empathy for participants and respect for cultural differences
Ability to learn specialized databases and software systems
Excellent customer relation techniques, and superior verbal and communications skills
Excellent accuracy and attention to detail
Ability to prioritize work and meet deadlines
Ability to recognize and maintain the confidentiality of all materials in the work setting
Ability to establish and maintain professional relationships with federal, state and county agencies as well as the general public
Ability to partner with and motivate participants with both physical and/or mental disabilities
Ability to maintain a record keeping and follow-up system
Ability to work independently, requiring minimal supervision and on multiple projects simultaneously
Preferred
Degree preferred
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Recent News
Public Consulting Group
2025-11-20
Public Consulting Group
2025-10-16
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