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USAJOBS · 1 month ago

Supervisory Information Technology Specialist (Chief Inmate Technology Support Section)

Washington, District of Columbia, USA

Full-time

Onsite

Mid, Senior Level

$142K/yr - $185K/yr

1+ years exp

USAJOBS is seeking a Supervisory Information Technology Specialist to lead the Inmate Technology Support Section. The role involves developing and maintaining the Bureau’s i-Connect platform and overseeing complex network systems for inmate education.

ConsultingGovernmentHuman ResourcesInformation TechnologyInternetStaffing Agency

No H1B

U.S. Citizen Only

Responsibilities

Primarily responsible for developing, implementing, and maintaining the Bureau’s i-Connect platform (network and systems)

Plans, organizes, and implements highly-complex and state-of-the-art local area network and wide area networks (LAN/WANS) for the inmate education networks

Serves as a technical expert in enterprise level servers, virtualization, virtual desktop infrastructure (VDI) desktops, personal computer (PC) hardware, wide area and local area networks (WAN/LANS)-whether on-premises or in the cloud – commercial personal computer software; custom PC programming; and telecommunications

Provides advanced hardware and software analysis, evaluation and recommendations to Central Office, regional offices, and institution Education and IT staff with regards to associated equipment to include system planning at various locations

Develops and administers applicable equipment and software standards, policy, specification, and guides to ensure that applicable Bureau computer hardware, telecommunications equipment, and LAN/WAN technology is compatible, efficient, cost-effective, and most importantly, secure

Qualification

Network SecurityNetwork ManagementSystem SoftwareProject ManagementVirtualizationTelecommunicationsCustomer ServiceOral CommunicationProblem SolvingAttention to Detail

Required

U.S. Citizenship is Required

Education: There is no substitution of education for specialized experience at this grade level

Experience: You must have IT related experience demonstrating each of the four competencies listed below: Attention to detail, Customer Service, Oral communication, Problem Solving

Specialized Experience: You must have one year of specialized experience at the next lower grade level. Specialized experience is experience that has equipped the applicant with the particular competencies/qualifications to successfully perform the duties of the position and is typically in or related to the work of the position to be filled

Experience in designing and/or implementing complex security and system software or hardware for personal computers on a wide area network or a large-scale mainframe system

Experience developing plans, programs or training to enhance employee performance or career development

Experience designing, installing, configuring and maintaining a complex arrangement of network computer resources

Experience serving as a computer contact and resource person for others internal and external to the organization on critical/technical issues

Performs bench-mark tests of proposed new equipment. Advises upper management of newly developed cost-effective alternatives to present telecommunications and networking equipment

Your eligibility for consideration will be based on your responses to the questions in the application

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating

Initial appointment to a supervisory/managerial position requires a one-year probationary period

The incumbent is subject to geographic relocation to meet the needs of the agency

Appointment is subject to satisfactory completion of a urinalysis, physical, and background investigation

All applicants are subject to National Crime Information Center (NCIC) and credit checks

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution

The following Competencies/Knowledge, Skills and Abilities (KSA's) are required: Network Security/Information Systems, Project Management, Manage Human Resources, Network Management, Communication

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.