Serv Recruitment Agency · 2 hours ago
Sales Development Representative
Albuquerque, NM
Full-time
Onsite
Entry Level
1+ years expServ Recruitment Agency is seeking a dedicated and driven Sales Development Representative to join their high-performance team at Optimum and Southwest Women’s Oncology in Albuquerque, New Mexico. The role involves managing inbound leads, driving outbound prospecting, optimizing scripts and processes, and ensuring effective hand-offs to the sales team.
Staffing & Recruiting
Hiring Manager
Jackie Serviss
Responsibilities
Monitor inbound channels (web forms, landing pages, events, referrals)
Respond rapidly (target: under 60 minutes) and document touchpoints
Qualify leads using defined criteria and convert to SQL or route appropriately
Execute targeted outbound outreach via email, phone, and LinkedIn
Research ideal customer profiles, write personalized messages, and book intro calls
Test and refine cadences, messaging, subject lines, and touchpoint timing
Collaborate with marketing and sales leadership to refine scripts and workflows
Maintain excellent CRM hygiene and ensure data accuracy
Track conversion metrics and make recommendations for improvement
Ensure qualified leads are handed to the sales team with context, notes, and next steps
Track SQL volume, conversion rate, and speed-to-hand-off
Provide weekly insights on lead quality, channel performance, and bottlenecks
Maintain dashboards and reports on outreach volume, conversions, and pipeline growth
Participate in regular reviews to identify trends and recommend next-step strategies
Qualification
Required
1–3 years of experience in sales, outreach, business development, or similar (internships count)
Strong verbal and written communication skills
Comfortable working in HubSpot or other CRM systems, including lead management and basic reporting
Familiarity with outbound tools such as LinkedIn Sales Navigator, email sequencing tools, or call tracking software
Strong organizational skills — you manage cadences, follow-ups, and pipelines with accuracy
Coachability, curiosity, and willingness to test, learn, and iterate quickly
Basic data literacy: able to interpret simple conversion reports and recommend changes
Preferred
Experience with sales/ SDR in healthcare, wellness or a technical product or service is an asset
Benefits
Health & wellness coverage
401(k)
Company
Serv Recruitment Agency
Serv Recruitment Agency is an Executive Search Firm helping growth organizations find top talent in the market.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase