Empire Merchants · 1 month ago
Field Sales Manager - NYC/Brooklyn - Fine Wine & Spirits Retail (E&J Gallo)
Queens, NY
Full-time
Onsite
Mid, Senior Level
$70K/yr - $90K/yr
5+ years expEmpire Merchants is a world-class distributor of fine wines and spirits, seeking a Field Sales Manager to lead a team of sales representatives. The role involves achieving sales volume and distribution objectives through effective management, coaching, and maintaining strong customer relationships.
Food and BeverageLocal BusinessWholesaleWine And Spirits
Responsibilities
Pre-plans prior to the beginning of each sales period by holding a one on one meeting with each representative, strategizing on how best to achieve goals and objectives, and when applicable, helping representatives define target accounts
Conducts effective one on one weekly sales meetings with sales representatives by communicating sales objectives and programs, identifying opportunities, reviewing performance against goals, and guiding team members on how to close gaps
Develops and reviews performance enhancement plans for each sales representative by maintaining training files, conducting evaluations, monitoring 90 day evaluations on new hires, performing coaching calls, filling out MBOs and following up on progress as needed
Addresses any skill deficiencies of sales representatives by developing customized coaching plans, tracking progress and recording improvement against them
Demonstrates strong customer orientation by maintaining relationships with key accounts, identifying account opportunities, performing customer business reviews, developing opening orders with new accounts, selling-in resets of stores, managing open territories and resolving customer complaints
Participates in the associate interview and selection process by working with human resources to source candidates, schedule interviews, conduct interviews, and manage the on-boarding process
Manages supplier surveys by planning routes, pre-surveying accounts, conducting survey with supplier, recapping the survey and scheduling sales representatives as needed
Coordinates supplier ride-withs by collaborating with Business Managers in the scheduling of sales representatives
Resolves customer issues by following appropriate administrative processes and company policies and escalating issues to management as appropriate
Completes all necessary training programs by attending, participating, and passing all required tests as defined by management. (e.g. Sales Skills, WSET, Pocket Advantage, Diver)
Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications and establishing personal networks
Maintains customer confidence and protects operations by keeping information confidential
Maintains a safe and clean working environment by complying with procedures, rules and regulations
Contributes to team effort by accomplishing related results as needed
Qualification
Required
High School diploma or equivalent required
Bachelor's degree in related field and/or equivalent training and work experience
Ability to hold a Solicitor's Permit is required
A minimum of 5 years related experience and/or training; or equivalent combination of education and experience
An understanding of wine and spirits is required
Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills
Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines
Proficient PC skills using MS Office (Excel and PowerPoint) and other various computer programs including presentation software
Preferred
Valid driver's license and ability to operate a motor vehicle preferred
WSET Certification ( I, II, III any of the levels ) preferred
Previous spirits and wine sales management experience preferred
Experience as a Sales Representative for a large distributor preferred
Benefits
Monthly Automobile allowance, travel reimbursement
16 Observed Holidays, PTO, vacation accrual
Health Plan options (medical, dental, vision, disability coverage, life insurance, parental leave, and other voluntary plans)
401K (with Company Contributions)
Flexible Spending Account and Pre-Tax Transit Commuter Program
Industry certifications (WSET)
Tuition reimbursement and more
Company
Empire Merchants
Empire Merchants is a wine and spirits distributor.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Jack Mabowitz
EXECUTIVE ACCOUNT REPRESENTATIVE
Recent News
2023-12-26
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