Director of Quality Assurance jobs in United States
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Bestow · 1 month ago

Director of Quality Assurance

Bestow is a leading vertical technology platform serving the life insurance industry, focused on modernizing and streamlining the distribution of life insurance products. The Director of Quality Assurance will lead the QA strategy, establish processes, and manage a team to ensure the reliability and compliance of their insurance software solutions.

Developer APIsFinTechInsuranceInsurTechLife Insurance
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Comp. & Benefits

Responsibilities

Develop and execute comprehensive QA strategy aligned with business objectives and product roadmap
Build and scale the QA organization, including hiring, training, and mentoring QA engineers and analysts
Establish quality metrics, KPIs, and reporting frameworks to measure and communicate quality outcomes
Collaborate with product, engineering, and compliance teams to integrate quality throughout the development lifecycle
Drive continuous improvement initiatives to enhance testing efficiency and effectiveness
Design and implement automated testing frameworks for web applications, APIs, and integrations
Oversee test planning, execution, and reporting for complex insurance workflows and business logic
Ensure comprehensive testing of data accuracy and performance across all product features
Lead efforts to implement shift-left testing practices and quality gates in CI/CD pipelines
Stay current with QA tools, methodologies, and best practices in SaaS and insurtech domains including the latest applications of AI in testing
Collaborate with security and compliance teams to validate data protection, privacy controls, and compliance requirements e.g. SOC 1, SOC 2, GDPR, state insurance regulations
Develop testing strategies for regulatory reporting and audit requirements
Manage risk assessment and mitigation strategies related to product quality
Partner with Product Management to define acceptance criteria and quality standards
Work closely with Engineering teams to establish testing requirements and review processes
Coordinate with Customer Success and Support teams to address quality-related customer issues
Communicate quality status and risks to executive leadership and stakeholders
Present testing strategy and plans to customers
Collaborate with customers’ testing teams for integration testing and support of customers’ internal testing

Qualification

QA strategy developmentTest automation expertiseAPI testingCompliance knowledgeSaaS experienceCI/CD integrationCloud platforms knowledgeQA certificationLeadership skillsCommunication skillsProject management

Required

8+ years of software QA experience with 3+ years in management/leadership roles
Experience with SaaS products and agile development processes
Hands-on expertise in test automation (Playwright, Cypress, or similar)
Experience with API testing, performance testing, and CI/CD integration
Knowledge of cloud platforms (GCP, AWS) and engineering process tools (JIRA, Confluence, TestRail)
Understanding of compliance requirements (SOC 2, GDPR) and security testing
Strong leadership skills with ability to build and mentor technical teams
Excellent communication skills and ability to manage multiple projects
Bachelor's degree in Computer Science, Engineering, or equivalent experience

Preferred

Experience in insurance, financial services, or regulated industries
Advanced automation and performance testing tools experience
Linux systems and database testing experience
QA certification (ISTQB, CSTE) or startup/scale-up experience
Experience building QA metrics dashboards and reporting systems

Benefits

Competitive salary and equity based on role
Policies and managers that support work/life balance, like our flexible paid time off and parental leave programs
100% paid-premium option for medical, dental, and vision insurance
Lifestyle stipend to support your physical, emotional, and financial wellbeing
Flexible work-from-home policy and open to remote
Remote and WFH options, as well as a beautiful, state-of-the-art office in Dallas’ Deep Ellum, for those who prefer an office setting
Employee-led diversity, equity, and inclusion initiatives

Company

Bestow

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Bestow is a life insurance SaaS company that utilizes advanced technology and data solutions for the insurance sector.

Funding

Current Stage
Late Stage
Total Funding
$302.5M
Key Investors
TriplePoint CapitalHedosophiaValar Ventures
2025-05-13Series D· $70M
2025-05-13Secondary Market· $45M
2025-05-13Debt Financing· $50M

Leadership Team

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Melbourne O'Banion
Co-Founder and CEO
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Jonathan Abelmann
President & Co-Founder
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Company data provided by crunchbase