Kaiser Permanente Northwest ยท 1 month ago
EPIC - Systems Administrator V, Health Systems
Portland, OR
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expKaiser Permanente Northwest is seeking a clinical professional with extensive Epic build experience. The role involves leading complex system configuration, testing, and support of Epic applications to ensure high-quality care through effective electronic health record utilization.
Hospital & Health Care
Responsibilities
Conducts or oversees business-specific projects by applying deep expertise in subject area; promoting adherence to all procedures and policies; developing work plans to meet business priorities and deadlines; determining and carrying out processes and methodologies; coordinating and delegating resources to accomplish organizational goals; partnering internally and externally to make effective business decisions; solving complex problems; escalating issues or risks, as appropriate; monitoring progress and results; recognizing and capitalizing on improvement opportunities; evaluating recommendations made; and influencing the completion of project tasks by others
Practices self-leadership and promotes learning in others by building relationships with cross-functional stakeholders; communicating information and providing advice to drive projects forward; influencing team members within assigned unit; listening and responding to, seeking, and addressing performance feedback; adapting to competing demands and new responsibilities; providing feedback to others, including upward feedback to leadership and mentoring junior team members; creating and executing plans to capitalize on strengths and improve opportunity areas; and adapting to and learning from change, difficulties, and feedback
Collaborates with technical and project team leaders to resolve system problems and application-specific issues
Communicates with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback
Escalates unresolved or critical issues, risks or problems to system engineers and management
Meets timelines and provides cross-functional resources to drive the delivery of appropriate, sustainable, and prompt solutions
Plans and performs complex system configuration
Manages the stability, availability, and performance of enterprise systems and systems in one or more additional IT domains (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement
Plans the maintenance, modification, and documentation of applications
Monitors the service of first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues
Creates complex documentation of new and existing system configuration and procedural information, and supports others in ensuring system configurations documentation is complete and accurate
Provides complex application-oriented administration and technical support for production and non-production environments
Leads hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes
Develops guidelines to prevent and/or resolve recurring problems
Recommends and executes complex performance tuning and optimization activities
Evaluates new complex application packages and identifies anticipated systems requirements for planning purposes
Qualification
Required
Minimum four (4) years experience working with EPIC or comparable health system software OR Minimum four (4) years scripting or programming experience
Minimum two (2) years in a leadership role working with IT or operational teams
Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum eight (8) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement
Preferred
Four (4) years experience in EPIC administration and configuration
Four (4) years experience in the administration and custom configuration of large of-the-shelf applications or software packages
Company
Kaiser Permanente Northwest
Kaiser Permanente is committed to helping shape the future of health care.
10001+ employees
H1B Sponsorship
Kaiser Permanente Northwest has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
2021 (3)
Funding
Current Stage
Late StageLeadership Team
Karen Miles
Chief Operating Officer
Wendy Watson
Chief Operating Officer
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