IT Support Specialist jobs in United States
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The Nuclear Company · 6 hours ago

IT Support Specialist

positionColumbia, SC
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$59K/yr - $67K/yr

The Nuclear Company is the fastest growing startup in the nuclear and energy space creating a never before seen fleet-scale approach to building nuclear reactors. The IT Support Specialist provides technical assistance to end-users, ensuring efficient operation of hardware, software, and network systems while troubleshooting issues and maintaining IT infrastructure.

Clean EnergyElectrical DistributionNuclear
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H1B Sponsor Likelynote

Responsibilities

Respond to user inquiries via phone, email or ticketing system
Diagnose and resolve hardware, software, and network problems
Install, configure, and maintain desktops, laptops and peripheral devices
Mange user accounts, permissions, and access in Active Directory or similar systems
Perform routine system updates, patches, and security checks
Document issues and solutions in the knowledge base for future reference
Assist with onboarding and setup of new employees' IT equipment
Escalate complex issues

Qualification

Troubleshooting hardware issuesTCP/IP networkingActive Directory managementWindowsMacOS supportRemote support toolsCybersecurity practicesProblem-solving skillsDocumentation skills

Required

Proficiency in troubleshooting hardware, software, and network issues across Windows and macOS environments
Strong understanding of TCP/IP networking, DNS, DHCP, and VPN configuration
Experience with Active Directory for user account management and group policies
Familiarity with common enterprise applications (Microsoft 365, email clients, collaboration tools)
Ability to use remote support tools and ticketing systems (e.g. ServiceNow, Zendesk)
Knowledge of basic cybersecurity practices, including endpoint protection and patch management
Excellent problem-solving skills and ability to document technical solutions clearly

Benefits

Competitive compensation packages
401k with company match
Medical, dental, vision plans
Generous vacation policy, plus holidays

Company

The Nuclear Company

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The Nuclear Company enables the deployment of nuclear power plants at fleet-scale by integrating government and industry partners.
dateFounded in 2023
location
Lexington, Kentucky, USA
people-size51-200 employees
web-link
https://www.thenuclearcompany.com

H1B Sponsorship

The Nuclear Company has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)

Funding

Current Stage
Growth Stage
Total Funding
$46.3M
Key Investors
Eclipse
2025-05-15Series A· $46.3M

Recent News

Crunchbase News
Nuclear Fission Shows Continuing Popularity (With VCs, At Least)
2025-12-09
MarketBeat
AI Meets Nuclear: Palantir’s Role in Energy Expansion
2025-10-10
Company data provided by crunchbase