Career Team · 4 hours ago
Career Advisor
Career TEAM is a leading workforce development organization on a mission to transform lives. They are seeking a Career Advisor who will provide career counseling, intensive case management, and follow-up services to job seekers, assisting them in achieving their employment goals.
Management Consulting
Responsibilities
Provide intensive case management services to registered customers within the One-Stop system
Complete intake and eligibility determination for the workforce program. Assess jobseekers’ employment and training needs and abilities through interviewing, testing and other methods
Enter data into and otherwise use and process clients through any participant information system as required, and any other database as required by the One-Stop system
Guide jobseekers through the preparation of individual employment plans (IEP) based on their specific occupational goals
Counsel clients on available job opportunities, training programs, and other services
Complete Individual Training Account (ITA) vouchers, and other documents required for clients entering training
Refer individuals to appropriate services, training programs or job opportunities and follow-up on those activities
Conduct orientation sessions, workshops, job clubs and other group presentations for clients
Follow all policies, procedures and regulations related to eligibility documentation to ensure that case files have originals and/or copies of eligibility documentation
Maintain accurate individual case files for each registered customer assuring that each file contains all required eligibility documents and meets compliance requirements
Develop a comprehensive Individual Employment Plan (IEP) for all customers
Provide referral and tracking of eligible customers into contracted programs provided on-site at the One-Stop centers and/or located in the community in accordance with established contracts
Meet and/or exceed program benchmarks. Participate in all staff related events as required including but not limited to: training, staff meetings and individual supervision
Complete all required reports
Approach each day and task with a 'ZAG' mindset
Other duties and projects as needed
Qualification
Required
Bachelor's degree or higher or an equivalent combination of education and experience
5+ years of experience in operations
Bilingual or multilingual
Strong communication skills and knowledge about community resources
Possess strong analytical and problem-solving skills, with the ability to make well-thought-out decisions
Must be computer literate and have MS Word and Excel skills at minimum, and the ability to learn specialized databases and software systems
Ability to work in a variety of settings with a culturally diverse customer base with the ability to be culturally sensitive
Ability to serve as a role model to customers and motivate them towards achieving goals
Ability to meet and/or exceed set goals and objectives
Excellent interpersonal, time management, customer service, organizational skills, and communication skills, both oral and written required
Knowledgeable about the WIOA program and other workforce program requirements
A demonstrated ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient in maintaining a high level of confidentiality
Exceptional time management skills to meet deadlines and work under pressure
A Valid Driver's License
Benefits
401k with a generous employer match
Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
Disability insurance
And supplemental insurance
Company
Career Team
Founded in 1996, Career Team provides both workforce services and workforce software for government and education institutions.