Apply on Employer Site

Weedmaps · 1 month ago

Senior IT Engineer, Enterprise Applications & Infrastructure (Remote)

United States

Full-time

Remote

Senior Level, Lead/Staff

$137K/yr - $153K/yr

10+ years exp

Weedmaps is a leading technology and software infrastructure provider to the cannabis industry. As a Senior IT Engineer, you will manage and optimize enterprise applications and infrastructure, ensuring efficiency, security, and scalability across critical IT systems.

AdvertisingAppsCannabisCollaborative ConsumptionInformation TechnologyInternetMedia and Entertainment

No H1B

Responsibilities

Design, develop, and implement workflow automation inside applications or via APIs

Collaborate with cross-functional teams to define, streamline, and automate business processes

Evaluate new applications and integration to ensure compatibility within the existing ecosystem

Implement, manage, and enhance authentication and access control mechanisms, including Okta, SAML, and Zero Trust security models

Lead the escalation and resolution process for Level 2 and 3 technical issues within the IT environment, coordinating with stakeholders and support teams as needed

Proactively maintain, monitor, and troubleshoot enterprise applications to ensure uptime and performance

Proactively maintain, monitor, and troubleshoot on-prem Networking stack

Mentor and train junior team members, fostering skill development in automation, scripting, and IT operations

Build and improve monitoring systems for critical services, ensuring proactive incident detection and response

Develop, optimize, and maintain scripting solutions across multiple programming languages (Python, PowerShell, bash, etc) for automation and integrations

Qualification

Enterprise applications managementCloud platforms AWSCloud platforms AzureCloud platforms GCPScriptingAutomationAuthentication protocols OktaAuthentication protocols SAMLWorkflow automation toolsMonitoring systems optimizationNetworking fundamentalsTrainingCross-functional collaborationMentoringDocumentation skills

Required

Bachelor's degree in Computer Science (or related field) or equivalent experience

10+ years of experience in support and troubleshooting enterprise applications

Extensive hands-on experience with SaaS application configuration, integration, and administration

Proficiency in scripting and automation using Python, Shell, PowerShell, Bash, or similar languages, with experience leveraging APIs for integrations

Experience working with cloud platforms such as AWS, Azure, or GCP

Experience with workflow automation tools such as Workato, Okta Workflows, Zapier, etc

Solid understanding of authentication protocols like Okta and SAML-based configurations

Familiarity in JSON data modeling and REST API integrations

Proficiency in building and optimizing monitoring systems for service operations

Preferred

Comprehensive experience ensuring compliance with security and data privacy frameworks, including but not limited to SOC2, GDPR, PCI, and ISO 27001

Expertise in implementing and maintaining IT controls for SOX compliance, Data Loss Prevention (DLP), and general audit readiness

Deep understanding of identity management systems (e.g., Okta, Azure AD) and proven success in implementing user lifecycle automation

Proficiency in Google Workspace administration and automation, along with hands-on experience with HRIS platforms and system integrations

Proactively identifies and automates manual processes

Proven success in leading end-to-end projects from initiation through completion, strong stakeholder communication and meticulous documentation

Ability to diagnose and resolve complex system, network, and integration issues with minimal oversight

Demonstrated success in cross-functional collaboration with Security, Engineering, and Business teams

Exceptional ability to create and maintain critical IT documentation, including Standard Operating Procedures (SOPs), runbooks, and detailed escalation workflows

Experience with Palo-Alto, Arista/Cisco, and Networking fundamentals