Epic Games · 1 month ago
Director, Consumer Insights & UXR
Cary,North Carolina,United States
Full-time
Onsite
Director/Executive
8+ years expEpic Games is a leading company in the gaming industry known for its innovative approach and collaborative environment. As the Director of Consumer Insights & UXR, you will lead and grow a team focused on providing high-quality user experience research to enhance player insights and inform product development.
Developer PlatformGamingMetaverseSoftwareVideo Games
Responsibilities
Leading the User Experience Research team in creating accurate, legally compliant, quick, and actionable research insights for all products at Epic
Guiding the methodology and processes of the User Experience Research team, including growing the capabilities and skills of the team, while also reviewing and being deeply aware of the Insights coming from your team. You should be the methodology expert for user/player research at the company as well as knowing about past, current, and future research and insights
Being involved in and improving peer review and research design, analysis, and visualization across the team
Representing and championing the data of your team and User Research processes and value across Epic and at the highest levels of the company
Maintaining, building, and growing relationships within the company with partners and senior leaders
Working closely with other leaders in Insights and Product management to build a complete picture of players and users
Legal compliance tasks around data collection and storage that you can also communicate within the team
Qualification
Required
8+ years of leadership experience
9+ years of User Experience Research experience in the games industry
You are a research methodology expert (UX Research, survey design, and analysis) and live and breathe how to design research to get high quality accurate and actionable insights quickly. You are a scientist that cares deeply that research is carried out correctly
Excellent communication and interpersonal skills. You can deliver information about where things are not working in a way that is not only direct, understood, and actionable, but is also empathic and understands the challenges that designs and developers are facing. Your team's Insights must also be heard at and understood at the highest levels of the company
A passion for games and understanding the experiences of game players. You must deeply understand the gaming space
Experience working with the legal requirements around personal information and research
Experience in writing and reviewing detailed reports and presenting data findings/analysis at all levels
SQL and/or Tableau experience
Market Research/Consumer Insights Experience
Unreal Engine Experience
Benefits
We pay 100% of the premiums for both you and your dependents.
Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match.
We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents.
Throughout the year we celebrate our employees with events and company-wide paid breaks.
We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
Company
Epic Games
Epic Games is an interactive entertainment company that develops games and offers its game engine technology to other developers.
1001-5000 employees
H1B Sponsorship
Epic Games has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (60)
2024 (35)
2023 (50)
2022 (24)
2021 (24)
2020 (10)
Funding
Current Stage
Late StageTotal Funding
$7.86BKey Investors
The Walt Disney CompanySonyDisney Accelerator
2024-06-10Series Unknown
2024-02-20Secondary Market
2024-02-07Corporate Round· $1.5B
Leadership Team
Randy Gelber
Chief Financial Officer
Tera Randall
Vice President, Communications and Policy
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase