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Tyba · 1 month ago

Consultant, Commercial Operations

United States

Full-time

Remote

Mid Level

$120K/yr - $160K/yr

3+ years exp

Tyba is a modeling platform for energy companies focused on renewable energy infrastructure. They are seeking a Consultant to join their Commercial Operations team, responsible for driving client engagement and supporting customer relationships through product education and consulting services.

Energy StorageSoftwareSolar

Responsibilities

Own the end-to-end experience of our customers

Serve as the primary point of contact for specific customer accounts, including meeting ownership, product education & support, triaging product requests, orchestrating customer-specific analyses and owning key stakeholder relationships

Drive customer onboarding and technical implementation processes, including management of complex asset and market integrations

Conduct technical analyses working with both internal/external APIs and large timeseries datasets

Serve as a subject matter expert on company products and relevant power market, utility, and state programs that impact modeling

Develop and maintain internal BI tools to conduct analyses to support sales opportunities and customer engagements

Research relevant incentive programs and regulations to support Tyba’s customers

Be the voice of the customer to the company on how we can better serve customers to maximize value and retention; as part of this, you will provide feedback to product and modeling teams to inform our product development

Support Tyba sales & marketing teams with business development through your battery storage expertise and domain knowledge