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Colibri Group · 1 month ago

UX Research Analyst

United States

Full-time

Remote

Entry, Mid Level

2+ years exp

Colibri Group is a pioneer in online professional education, serving over 1 million customers annually. The UX Research Analyst will conduct research to understand user needs and improve products and experiences, collaborating with various stakeholders to inform product design and strategy.

Continuing EducationEducation

Responsibilities

Design, execute, and manage end-to-end research projects

Identify most appropriate methodologies to create test plans and recruit participants

Conduct qualitative and quantitative user research including, but not limited to interviews, focus groups, usability tests, competitive tests, journey mapping, card sorting, tree testing, and surveys at scale

Work collaboratively with Business Stakeholders, Product Managers and UX Designers to test and validate new and existing commerce solutions, online learning and administration tools, AI solutions, and internal systems

Inform the product design and strategy of Colibri by translating data into insights that have clear and actionable implications

Effectively generate sharable documentation and maintain an organized system to facilitate use

Advance the organization’s knowledge of the existing customer base and prospects

Think creatively, ask the right questions, collaborate, and grow

Qualification

UX researchAgile environmentFigmaUserTesting.comQualtricsUser PilotMatomoMonday.comMicrosoft Office SuiteB2C experienceB2B experienceHuman-Computer InteractionOnline learning industryCommunication skillsTime management

Required

2-3+ years of experience in UX research

Experience working within an Agile environment

Experience with research, design, analytics, and product management tools like Figma, Qualtrics, UserTesting.com, User Pilot, Matomo, and Monday.com

Well-versed in Microsoft Office Suite (Word, Excel, PowerPoint, CoPilot)

A degree in Design, Art, Human-Computer Interaction, User Experience, Marketing, or certification in relevant programs / completion of courses in specialty

Preferred

Preferred experience in both B2C and B2B business models

Experience conducting research on commerce and AI solutions

Experience in the online learning industry is a plus

Company

Colibri Group

At Colibri, we collaborate with over 5 million professionals and partners to provide exceptional professional education solutions for licensing, continuing education, test preparation, and career readiness.

Founded in 1990

Providence, Rhode Island, USA

1001-5000 employees