Promega Corporation · 1 month ago
Associate Technical Consultant - Northeast
Madison, WI
Full-time
Onsite
New Grad, Entry Level
0+ years expPromega Corporation is committed to building a diverse workforce and creating an inclusive culture. They are seeking an Associate Technical Consultant to support the sales team in identifying customer opportunities and providing technical knowledge, while assisting in building relationships within the assigned territory.
JournalismLife ScienceManufacturing
Responsibilities
Respond to customer inquiries in a timely manner, collaborating with the appropriate teams such as: Tech Serv, North America Marketing (NAM), Cust Serv, Field Support Scientist (FSS), Global Clinical Collaborations Manager (GCCM), Clinical Account Consultant (CAC), Strategic Collaborations Management Team (SCMT), Strategic Product Manager (SPM), Strategic Business Unit (SBU), R&D etc.to ensure a positive customer experience
Develop foundational knowledge of Promega’s product lines and applications, with the ability to effectively communicate this knowledge to customers
Facilitate alignment of Promega’s offerings to customer-specific challenges and objectives
Support relationship-building efforts with internal teams such as R&D, Marketing and Operations
Represent Promega with professionalism; contribute ideas and share perspectives in team settings. Consistently bring voice of customers back to internal teams to support both product and process improvement
Craft clear, professional, and thoughtful customer communications
Enter and maintain thorough customer notes and interactions in CRM
Learn sales process metrics and expectations
Actively maintain an Individual Development Plan (IDP) in partnership with your manager
Participate in annual assessments and regular check-ins with your manager
Seek and complete training to develop technical knowledge, communication, and sales skills relevant to your role
Flexible in handling change, meeting a standard of excellence, persistent in pursuing goals despite obstacles and setbacks. Self-awareness of how behaviors can affect our colleagues. Keeping disruptive emotions and impulses in check, sensing other’s feelings, and perspectives to advocate and voice opinions and viewpoints appropriately within and outside Promega. Model behavior for the Technical Consultant team
Demonstrates inclusion through their own words and actions and is accountable for a safe workspace. Acts with kindness, curiosity and respect for others
Understands and complies with ethical, legal and regulatory requirements applicable to our business
Qualification
Required
BS or BA in Life Sciences ideally with laboratory experience in Molecular Biology, Cell Biology and/or Protein Biochemistry
0-3 years' experience in technical writing/editing or teaching in a life sciences or related environment
Hands-on lab experience and familiarity with core life science applications such as genomics, STRs or sequencing workflows
Ability to explain scientific concepts, experimental design and basic techniques in a clear and professional manner
Familiarity with biosafety practices and experience handling biological samples
Willingness to adapt to change, demonstrate curiosity and approach challenges with a learning mindset
Strong collaboration skills; works well in team environments
Company
Promega Corporation
At Promega Corporation, creativity and connection drive discovery and innovation.
1001-5000 employees
H1B Sponsorship
Promega Corporation has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (3)
2023 (3)
2022 (1)
2020 (2)
Funding
Current Stage
Late StageTotal Funding
unknown1984-12-01Series Unknown
Leadership Team
W
William Linton
CEO and Chairman
Recent News
Startup and Tech News - Madison Startups
2025-12-24
2025-12-15
Company data provided by crunchbase