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Dassault Falcon Jet · 21 hours ago

WARRANTY ANALYST

Little Ferry, NJ

Full-time

Onsite

Mid Level

$60K/yr - $80K/yr

3+ years exp

Dassault Falcon Jet is committed to finding the best individuals in the aviation industry. The Warranty Analyst will manage the administration and processing of warranty claims, ensuring proper adjudication and maximizing cost recovery while maintaining communication with vendors and customers.

Manufacturing

H1B Sponsor Likely

Responsibilities

Actively seek all relevant information for proper claim adjudication (ie vendor/customer information, Dassault policies, agreements etc)

Prepare documentation for debiting or crediting customers, process claims (i.e. warranty and commercial program), categorize expenses, produce documents and reports as required by the Warranty Supervisor

Document and support all claim coverage decisions

Adjudicate both customer and vendor claims, maximizing cost recovery for DFJ complying with all existing commercial and warranty policies

Responsible for customer and vendor follow-up to ensure timely dispute resolution

Analyze and report on cost recovery trends

Coordinate/assist all Dassault support personnel requests (i.e. Spares Account Reps, Field Service Reps, Customer Service Managers, etc.)

Assist in the preparation of company documents (i.e. work instructions, decision letters etc) and SAP reports related to claim adjudication

Recover non-repairable parts from customers, to seek replacement from manufacturers

Initiate invoices, credits or payments to customer based on warranty adjudication

Prepare reports (i.e using SAP, Excel) as directed by management

Prepare and process cross billing activity between DFJ and DA

Assist in updating a Vendor commercial and coverall policies database from vendor agreements’ information; coordinate with Dassault Aviation

Other duties may be assigned by management in order to meet department or business objectives on an as needed basis

Assist the Spares Account Coordinators / Representatives, accounting and other departments with resolution of claim related invoice disputes

Qualification

SAPExcelNegotiationAviation experienceAccounting principlesCustomer serviceVendor managementFrench fluencySpanish fluencyCommunication skillsAttention to detailSelf-starter

Required

4 years' college degree (preferably technical or aviation) or equivalent experience

Minimum of three (3) years of general Falcon programs experience

Minimum of (2) years of experience in a customer or vendor facing position with proven ability to effectively communicate with customers or vendors and address their concerns

Solid understanding of business and attention to details

Ability to communicate effectively with both internal and external customers in a professional manner – Excellent verbal and written communication skills

Strong negotiator capable of navigating complex discussions to secure favorable outcomes while maintaining positive stakeholder relationship

Ability to handle multiple tasks and coordinate with cross-functional groups to keep schedules and deadlines

Self starter who takes initiative and works with minimal supervision

Proficiency in the use of PC Windows business software, with a strong focus in excel

Proficiency in the use of SAP

Preferred

FAA A&P license desired

Aviation experience

Knowledge of accounting principles

Bachelor of Science or related studies

French or Spanish fluency

Benefits

Comprehensive healthcare coverage (Medical/Prescription, Dental, Vision)

HSA and FSA options

401k Plan with Company Match

Life Insurance

Disability Benefits

Supplemental Insurance

Group Legal

Paid Time Off

Tuition Reimbursement

Employee Discounts

Company

Dassault Falcon Jet

Dassault Falcon Jet is an aviation company that designs and markets private jets and fighter airplanes.

Founded in 1963

Little Ferry, New Jersey, USA

1001-5000 employees

http://www.dassaultfalcon.com

H1B Sponsorship

Dassault Falcon Jet has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (11)

2023 (4)

2022 (2)

2021 (2)

2020 (7)