Align Technology · 2 hours ago
DSO Channel Engagement Lead – Americas
Morrisville, NC
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expAlign Technology is a leader in the dental industry, seeking a DSO Channel Engagement Lead for the Americas. This role involves driving strategic growth and innovation across dental corporate accounts, focusing on customer-centric strategies and cross-functional collaboration.
HardwareHealth CareManufacturing
Responsibilities
Develop and execute growth strategies for DSOs
Lead channel segmentation efforts to identify and prioritize growth opportunities
Build and maintain strategic relationships with key dental service organizations (DSOs), group practices, and channel partners
Translate strategic pillars — adoption, digitalization, and scale — into actionable, customer-centric strategies that drive measurable business impact
Identify and capitalize on market trends, data insights, and competitive dynamics to refine go-to-market strategies and prioritize high-impact opportunities
Interface with global and regional partners to gather VoC insights across channels and coordinate and share VoC learnings globally to ensure alignment and consistency
Translate VoC insights into compelling business cases for new products, services, and solutions
Synthesize and prioritize customer needs to inform strategic planning and innovation
Collaborate with product management, R&D, and marketing to co-develop offerings tailored to channel needs
Drive cross-functional alignment on solution development and commercialization
Develop detailed customer journeys, segmentation models, and profiling frameworks to guide engagement strategies
Identify key touchpoints and pain points to enhance customer experience and loyalty
Use data-driven insights to refine targeting and personalization efforts
Lead the development of launch strategies for new solutions across global channels
Ensure readiness across sales, marketing, and operations for successful execution
Monitor post-launch performance and iterate based on feedback and market dynamics
Partner with global channel leads, regional sales leaders, marketing, finance, and operations to ensure cohesive execution
Act as a strategic advisor to internal stakeholders on channel dynamics and customer needs
Foster a culture of innovation, agility, and customer-centricity across teams
Qualification
Required
Deep understanding of dental industry channels, including DSOs, distributors, and emerging care models
Proven experience in strategic B2B or healthcare marketing, preferably within dental, medtech/Pharma in multi-channel commercial environments
Strong strategic acumen and ability to translate complex business priorities into clear, impactful marketing and commercial strategies
Demonstrated success in partnership marketing, customer engagement, and digital transformation initiatives
Excellent relationship building, communication, stakeholder management, and influencing skills able to operate effectively in a matrix organization
Highly collaborative mindset, with a balance of strategic vision and operational execution
Up to 10 years of experience in strategic account management, channel development, or commercial strategy in dental or healthcare
Willingness to travel internationally as needed
Highly competent, hands-on, individual contributor who can shift from strategic to tactical as needed
Preferred
Master degree, MBA preferred (business studies)
Benefits
Discounts on Invisalign and Vivera to employees and their eligible dependents after 90 days of employment
Back-up Child/Elder Care and access to a caregiving concierge
Family Forming Benefits – Available to Employees, and their spouse or domestic partner, covered under one of Align’s health plans
Breast Milk Delivery and Lactation Support Services
Employee Assistance Program
Hinge Health Virtual Physical Therapy – Available to all employees and eligible dependents (age 18+) enrolled in an Align medical Plan
Short-term and long-term disability insurance in accordance with those plans.
Basic Life Insurance and Accidental Death and Dismemberment. Voluntary Supplemental Life Insurance for Employee, Spouse/Domestic Partner, and Child(ren) are available for purchase in accordance with those plans.
Flexible Spending Accounts – Employees may be eligible to participate in a health care account (including a limited health FSA if enrolled in a HDHP), dependent care account, and a pre-tax commuter benefit plan.
401k plan (with a discretionary Company match of 50% up to 6% of eligible earnings up to a maximum match of 3%.). Employer match vests after two years – 25% year one and 100% at year two. Align offers traditional, Roth, and after-tax options.
Employee Stock Purchase Program (Employees must work 20 hours or more and be employed on purchase date to be eligible).
Paid vacation of up to 17 days during the first full year of employment (currently accrued at the rate of 5.24 hours each pay-period), which carries over to a maximum cap of 30 days. Annual paid vacation time accrual increases based on tenure. Both exempt and non-exempt employees who work 32 hours or more per week receive prorated vacation accrual based on their regularly scheduled work hours and tenure.
Sick time is accrued throughout the year at the rate of one hour for every thirty worked. Employees can carry over unused sick leave each year, up to a maximum balance of 80 hours.
11 Company-designated paid holidays throughout the year.
If employed for at least 12 consecutive months, Align will grant up to 6 weeks of paid Parental Leave. If employed for less than 12 consecutive months, Align will grant up to 4 weeks of paid Parental Leave. All parental leave must be completed within one year of the birth or placement of the child. Parental leave is in addition to any state and/or local parental leave benefits. Three days of paid bereavement leave. In some cases, due to travel the amount of paid leave may be extended to 5 paid days off.
Non-exempt employees will receive full pay for up to 10 days of jury duty. Exempt employees will receive their full salary during any week they serve and perform any work.
Other insurance such as legal, critical illness, voluntary accident, long-term care, auto, home and pet insurance are available for purchase.
Company
Align Technology
Align Technology, Inc. designs, manufactures, and markets the invisalign system for treating malocclusion or the misalignment of teeth.
10001+ employees
H1B Sponsorship
Align Technology has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (69)
2024 (57)
2023 (49)
2022 (60)
2021 (66)
2020 (31)
Funding
Current Stage
Public CompanyTotal Funding
$136MKey Investors
QuestMark PartnersComdisco Ventures
2001-01-26IPO
2000-06-21Series D· $105M
1999-10-07Series Unknown· $26M
Leadership Team
Joseph Hogan
CEO, President, and Director
Ben Park
Head, Emerging Technology | Research & Development
Recent News
Morningstar.com
2025-12-29
2025-12-11
Company data provided by crunchbase