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Telos Corporation · 9 hours ago

Client Support Tech Assoc -C

Newport, OR

Full-time

Onsite

Entry Level

1+ years exp

Telos Corporation is a trusted provider of IT security solutions, known for protecting vital IT assets. The Client Support Tech Associate will operate and maintain multifunction printers, assist with IT support tasks, and ensure effective network operations.

Cloud SecurityCyber SecurityEnterprise SoftwareInformation TechnologyNetwork SecuritySoftware

Work & Life Balance

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Operation and Maintenance of various high speed/ high-capacity multifunction printers

Moving/relocating equipment within and/or between facilities

Interviewing clients as part of pre-deployment asset discovery

Repair/replace defective equipment

Updating asset management system to reflect work performed

Installing and maintaining PC hardware and software and applying specific configuration profiles

Troubleshooting network usage and computer peripherals

Performing system backups and data recovery

Resolving network communication problems

E-mail administration

Network security

Preparing assets for disposition and other administrative duties

Network operations and maintenance

Familiarity with inside and outside plant operations

Familiarity with routers, switches, firewalls, etc

Familiarity with cabling and splicing, etc

May also involve transporting equipment between multiple facilities within an assigned service area, as directed by an IT representative

Responsible for all deployment, downloads, doing local installations

Qualification

IT supportNetwork securityTroubleshootingCustomer serviceOrganizational skillsWritten communicationVerbal communicationAttention to detailDocumentation