Heights Finance Corporation · 1 month ago
Assistant Branch Manager, Bilingual Spanish
US-OK-Tulsa
Full-time
Onsite
Entry, Mid Level
$18.25/hr - $25.25/hr
1+ years expHeights Finance Corporation is a leading consumer credit lender with over 50 years of experience in providing accessible financial solutions. The Assistant Branch Manager will support the Branch Manager in leading the team, delivering exceptional customer service, and assisting with loan processes while fostering branch growth and team development.
FinanceFinancial Services
Responsibilities
Foster Branch Growth: Implement marketing strategies, nurture business relationships, and support daily operations to achieve goals
Guide Loan Processes: Assist with new and refinanced loans, ensuring compliance while delivering excellent customer service
Support Delinquency Management: Address delinquent accounts with care, working to find solutions that benefit both the branch and customers
Lead by Example: Set a positive standard for customer service and sales, addressing customer concerns with empathy and professionalism
Inspire the Team: Provide coaching, training, and ongoing support to help the team reach their full potential
Continue to Evolve: Engage in ongoing training and development, set personal goals, and aim to be a key part of the company’s succession plan
Bilingual: Ability to read, speak, and write fluently in both English and Spanish
Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support
Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment
Qualification
Required
Bilingual: Ability to read, speak, and write fluently in both English and Spanish
Community Impact: Demonstrated ability to make a positive difference in the community by assisting others, whether through customer service, project management, or team support
Leadership and Influence: Proven skills in influencing and leading others, with a focus on personal and organizational growth
Career Development: Commitment to career advancement, with a history of taking on new challenges and continuous learning
Customer Guidance: Experience in guiding clients or stakeholders through various processes, providing support and advice
Team Support: Ability to support and contribute to the growth of team members, fostering a collaborative and inclusive environment
Educational Background: High School diploma or equivalent
Preferred
1-2 year(s) in the consumer finance, lending, or banking industries preferred
associate or bachelor's degree is a plus
Benefits
Paid Time Off
Medical
Dental
Vision
401(K) program with company match
Employee Assistance Program
Emergency Relief Fund
Diversity and Inclusion Council
Tuition Reimbursement
Leadership Development Programs
Monthly Bonus Program
Company
Heights Finance Corporation
Heights Finance Corporation is a financial services company in Illinois.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-12-28Acquired
Leadership Team
Jacqueline Keith
COLLECTOR
Trudy M. Stege
Chief Marketing Officer
Company data provided by crunchbase