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Invivyd · 1 month ago

Associate Director, Field Force Effectiveness and Data Management

United States

Full-time

Remote

Lead/Staff, Director/Executive

8+ years exp

Invivyd is a company focused on delivering protection from serious viral infectious diseases, including COVID-19. The Associate Director, Field Force Effectiveness and Data Management will lead the building of the Field Operations function and oversee the design and implementation of incentive compensation, CRM systems, and the Commercial Data Environment to support the commercial organization.

BiotechnologyPharmaceuticalTherapeutics

Responsibilities

Lead a best-in-class incentive compensation function

Lead the committee and processes to compliantly design and document incentive plans

Design compliant incentive plans that appropriately motivate the field sales team

Develop tracking, attainment reconciliation, and payout calculation processes

Design timely and effective standardized incentive compensation reporting

Design and maintain Invivyd’s field-facing customer engagement model

Leverage subnational data and market knowledge to recommend optimal field structure and sizing

Design and deploy alignment processes to optimize territory effectiveness

Manage the field roster

Guide the compliant design of the CRM across Market Access, Sales, Medical Affairs, and Field Leadership

Monitor department performance against key KPIs and collaborate with Commercial Leadership on improvements

Assist Training & Development with the creation and implementation of systems training

Manage the commercial data environment vendor; act as business lead for Master Data Management and Data Warehouse

Ensure consistent and compliant collection, management, and usage of commercial data

Develop the commercial data management roadmap and overarching data strategy

Stand up the cloud-based data management environment and manage ongoing operations

Identify secondary data providers and facilitate data purchases

Ensure seamless, timely, and accurate ingestion, validation/QC, and integration of multiple internal and external data sources (specialty pharmacy, syndicated data, claims/EMR, CRM, Patient Services, etc.)

Partner with Commercial Analytics to develop tools and dashboards for key performance metrics

Assist in field targeting development and own operational execution

Serve as a thought partner to Commercial Operations and Field Leadership

Lead the POA cycle to ensure strategic alignment and coordinated execution

Champion intellectual agility and analytics to guide long-term strategy

Demonstrate managerial courage and sound decision-making

Display creativity and innovation in problem solving and process design

Serve on the cross-functional data governance team and help maintain high data quality

Oversee and execute a variety of ad hoc initiatives

Serve as HQ liaison for field personnel; develop and manage field communications; triage data/system inquiries; ensure field teams have the information needed to succeed

Qualification

Field OperationsIncentive Compensation DesignCRM Systems AdministrationCommercial Data ManagementAnalytical SkillsPharmaceutical Data ExperienceTeam PlayerInterpersonal SkillsProblem-Solving SkillsProject Management