WORKFORCE SCHEDULING ANALYST jobs in United States
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Seminole Gaming · 1 month ago

WORKFORCE SCHEDULING ANALYST

Seminole Gaming is a prominent player in the hospitality and gaming industry, seeking a Workforce Scheduling Analyst to enhance workforce efficiency. The role involves developing data-driven staffing plans and maintaining schedules that meet business demands while ensuring compliance with policies and union agreements.

CasinoGambling

Responsibilities

Develop, publish, and maintain weekly and monthly staff schedules that align with demand forecasting, labor standards, and service goals
Continuously monitor and adjust staffing levels in response to changing business volumes, guest demand, and operational requirements
Coordinate with department leaders to balance workforce efficiency with service quality
Serve as on-property subject matter expert for workforce management and scheduling systems (e.g. Virtual Roster & Workforce Dimensions)
Manage scheduling data accuracy, troubleshoot system issues, and ensure integrity of employee time & records
Generate and analyze reports related to staffing utilization, labor costs, and productivity to support operational decision-making
Identify process improvements that increase scheduling accuracy, operational efficiency, and employee satisfaction
Monitor and report on key workforce metrics such as occupancy, service level, absenteeism, and adherence
Partner with other involved functions (e.g., operations, finance, HR) to align labor plans with operation goals and budget targets
Communicate schedule updates and staffing insights clearly to leaders and team members

Qualification

Workforce planning softwareLabor schedulingOperational analyticsData managementCross functional collaborationOrganizational skillsEffective communication

Required

Deep understanding of workforce planning software
Strong understanding of labor standards, scheduling optimization, and compliance frameworks
Excellent organizational skills with keen attention to detail and accuracy
Ability to communicate effectively and collaborate across functions
Labor scheduling for designated functions / locations
Communicate to Scheduling Manager & functional leaders on scheduling changes and gaps
Develop & monitor labor scheduling KPIs & report out to stakeholders
Ensure staffing and labor governance standards are upheld (e.g., overtime is within acceptable limits)

Preferred

Prior experience with Virtual Roster, Kronos, Amadeus, or RMS
Prior experience in workforce planning, scheduling, or operational analytics (3+ YOE preferred)

Company

Seminole Gaming

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The Seminole Tribe has long been recognized for innovation in its gaming and other businesses.