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IDEXX · 1 week ago

IDEXX BioAnalytics Account Manager - US-Northeast Biotech/Pharma

Worcester, MA

Full-time

Hybrid

Mid, Senior Level

4+ years exp

IDEXX is the global leader in diagnostics and technology for animal health, focusing on the research community through its BioAnalytics division. The Account Manager will be responsible for selling preclinical testing services and building relationships with customers while achieving sales goals in the life science market.

BiotechnologyHealth CareLivestockVeterinary

Responsibilities

Responsible for selling IDEXX Preclinical testing services, Histopathology services, Biological Material testing services, Animal Health Monitoring Lab services as well as central lab testing for Veterinary Clinical trials

Establish and maintain relationships of existing and potential customers, including preparing and following up on quotations and bids

Deliver seminar-type presentations to individuals or groups of potential and existing customers on our complete range of services

Assist customers with questions of a technical nature concerning lab services

Coordinate and drive educational seminars in Key Strategic areas

Attend and participate in Trade shows, including booth duties, leads generation, and follow-up

Complete all sales administration, including completing all Salesforce.com requirements & territory management activities

Business review participation, including presentation of financial models, cost justification, comparison, and market feedback. Communicate competitive issues to leadership

Responsible for customer billing questions, assistance in resolving disputes, collections, and customer satisfaction

Achieve and maintain technical knowledge and situational fluency of Bioresearch Market

Qualification

Life Science Sales ExperienceLaboratory ExperienceCustomer Relationship ManagementSalesforce.comTerritory ManagementConsultative SalesInterpersonal SkillsFlexibilityIntegrity

Required

B.S. Biology, Chemistry or other Life Science Related Field

4-5+ years of successful Life Science, Research, or Preclinical sales experience in the life-science market required, animal model sales experience required

Previous experience selling into top Life Science Pharma/Biotech accounts

Experience selling into life science research markets

Strong experience and understanding of comparative research and animal studies

Demonstrated ability to develop, grow and manage customer relationships

Strong Territory Management and Organization - ability to successfully manage and grow a multi-state territory

Demonstrated strong sales and closing skills as well as consultative sales

Documented track record of success in achieving sales goals

Strong interpersonal skills – Ability to build strong customer relationships, and build outstanding relationships with customers & colleagues

Skilled in needs assessment and able to develop customer-specific solutions

Professionally mature, with flexibility and the ability to adapt to an independent and team-oriented environment

Integrity, keeping commitments to colleagues, customers, and the company

Must possess a valid driver's license

Some overnight travel will be required, up to 25%

Preferred

Masters Degree or advanced preferred

Must have a minimum of 2 years of laboratory experience 'on the bench' in life science research strongly preferred, including animal studies

Experience with Salesforce.com highly preferred

Benefits

Health / Dental / Vision Benefits Day-One

5% matching 401k

Financial support

Pet insurance

Mental health resources

Volunteer paid days off

Employee stock program

Foundation donation matching

And much more

Company

IDEXX

Glassdoor3.5

10,000+ people, one global focus - enhancing the health and well-being of pets, people, and livestock We are passionate about what we do at IDEXX – and why wouldn’t we be? When you’re working to raise the standard of care for pets, make drinking water safe for billions and keep our livestock population around the globe healthy and free of disease, it’s no wonder that what we do each day is more than just a job.

Founded in 1983

Westbrook, Maine, USA

10001+ employees