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At Home Group Inc. · 14 hours ago

Zone Manager

Clermont, FL

Full-time

Onsite

Mid, Senior Level

$55K/yr - $69K/yr

3+ years exp

At Home Group Inc. is committed to becoming the leading Home Décor retailer. The Zone Manager is responsible for visual merchandising, customer satisfaction, and sales maximization at the store level, while leading and managing the Zone Lead team to create an inviting shopping environment.

FurnitureHome DecorRetailTextiles

Hiring Manager

Phillip P.

Responsibilities

The ZM coaches drive performance, set goals and, where appropriate, take follow-up action with team members, including performance support plans, performance improvement, and corrective actions

The Zone Manager makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns

The ZM coordinates directly with the Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary

The Zone Manager reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits

The ZM oversees Task Management by planning, directing, and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives

The Zone Manager oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising

The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects

The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience

The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures

All other duties are based on business needs

Open Availability

Qualification

Management experienceBudget managementVisual merchandisingMicrosoft OfficeCommunication skillsTeamworkProblem-solvingFlexibility

Required

At least 18 years old

High School Diploma/Equivalent

At least 3 years of Management/Leadership experience or equivalent At Home experience

At least 3 years of direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience

At least 1 year of experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million

Ability to work a flexible schedule including nights, weekends, and some holidays

Ability to lift a minimum of 50 lbs. or team lift 100 lbs

Proficiency within Microsoft Office (Word, Excel)

Communicates clearly and concisely with excellent verbal, written, and comprehension skills

Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations

Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution

Ability to comprehend, train, develop, motivate, and lead in a manner of fosters a work environment that is smart & scrappy, safe, and fun

Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business