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Rotary International · 2 days ago

Salesforce Product Owner, Member and Participant Growth

Evanston, IL

Full-time

Hybrid

Mid, Senior Level

$109K/yr - $122K/yr

3+ years exp

Rotary International is a membership organization dedicated to creating lasting change in communities worldwide. The Salesforce Product Owner will manage the lifecycle of a portfolio of capabilities, working closely with stakeholders and product managers to drive participant-focused solutions and enhance product quality.

AssociationNon Profit

No H1B

Responsibilities

Owning the product backlog and priority of backlog items; ensure it is transparent, visible, and understood

Creating and communicating backlog items (i.e., writing user stories)

Accepting user stories

Prioritizing and sequencing stories to maximize business value while maintaining a sustainable pace

Managing the product roadmap of solution capabilities

Closely collaborating with your Product Manager and/or Business Stakeholder to gain product understanding and prioritize backlog items efficiently

Processing and analyzing product feedback from stakeholders

Conducting demos for all required stakeholders

Running UAT

Collaborating with IT back-end teams and shared services to assist decision-making and sequencing of critical technology enablers

Ensuring ongoing collaboration with other product development teams to align work and proactively manage cross-team dependencies

Monitoring, triaging, and investigating production issues

Analyzing functional and non-functional product requirements, dependencies, and constraints and decomposing them into tasks for the development team

Working with the Salesforce System Administrator to coordinate upgrades or data integration changes requiring Rotary support

Qualification

Salesforce platformAgile methodologySalesforce certificationsSalesforce integrationsConfluenceJIRAUser experience managementTechnical acumenSalesforce Einstein AnalyticsScaled Agile certificationCritical thinkingCommunication skillsTeam collaborationProblem-solvingAdaptability

Required

Bachelor's degree in engineering, Computer Science, Management Information System or equivalent experience required

Proficiency in Salesforce platform, including Marketing Cloud and Experience Cloud

Knowledge of Agile Values, Principles, and mindset with at least 3-5 years' experience acting in a Salesforce Business Analyst role, or a similar role

Experience with Salesforce integrations and third-party applications

Strong technical acumen and system thinking

Proficiency using Confluence, SharePoint, and JIRA

A consumer-centric focus with experience managing user experience components

An ability to articulate and clearly communicate and document complex problems and solutions simply and logically

Demonstrated track record in effective requirement elicitation and analysis

Excellent critical thinking and communication skills

Self-motivation is crucial

Excellent verbal and written communication skills

Bringing a strong understanding of Salesforce best practices and functionality to Rotary

Team oriented with proven ability to build consensus across groups with different priorities and lead diverse cross-functional teams

Tackling problems with creativity and a positive attitude