Revel Staffing · 1 month ago
Desktop IT Support Technician
San Francisco, California, United States
Full-time
Onsite
Entry Level
1+ years expRevel Staffing is a confidential organization seeking an experienced Desktop Support Technician to provide on-site technical support. The role involves troubleshooting various devices, assisting users with technical issues, and collaborating with IT teams in a corporate environment.
Staffing & Recruiting
No H1B
Security Clearance Required
Responsibilities
Provide on-site technical support for hardware, software, and network-related issues
Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals
Install, configure, image, and deploy hardware and software
Assist users with application, operating system, and connectivity issues
Respond promptly to incidents and service requests via phone, email, or in-person
Document all work, solutions, and updates in the ticketing system
Collaborate with IT teams for escalations and project-based work
Maintain accurate inventory of IT assets and ensure compliance with security protocols
Provide user training and guidance on IT policies and best practices
Qualification
Required
High school diploma required
1–3 years of technical support or IT helpdesk experience
Active Security Clearance OR VantageClear Credential (required)
Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware
Excellent communication, customer service, and problem-solving skills
Ability to work independently in an onsite corporate environment
Preferred
IT degree preferred
Company
Revel Staffing
Built from the ground up with industry experts, Revel Staffing is here to help with all of your talent needs.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase