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Vynca · 1 month ago

Clinical Case Manager

United States

Full-time

Remote

Entry, Mid Level

$30/hr - $35/hr

1+ years exp

Vynca is a company committed to transforming care for individuals with complex needs. They are seeking a Clinical Lead Care Manager to serve as the primary point of contact for clients, coordinating their care with various providers and managing their cases to ensure timely and effective healthcare delivery.

Hospital & Health Care

Responsibilities

Assess member needs in the areas of physical health, mental health, SUD, oral health, palliative care, memory care, trauma-informed care, social supports, housing, and referral and linkage to community-based services and supports

Oversees the development of the client care plans and goal settings

Offer services where the member resides, seeks care, or finds most easily accessible, including office-based, telehealth, or field-based services

Connect clients to other social services and supports that are needed

Advocate on behalf of the client with health care professionals (e.g. PCP, etc.)

Utilize evidence-based practices, such as Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles

Conduct outreach and engagement activities in order to facilitate linkage to the ECM program and log activity in the Client Relationship Management (CRM) system

Evaluate client’s progress and update SMART goals

Provide mental health promotion

Arrange transportation (e.g., ACCESS)

Complete all documentation, including outcome measures within the timeframes established by the individual care plans

Maintain up-to-date patient health records in the Electronic Medical Record (EMR) system and other business systems

Complete monthly reporting to ensure program compliance

Attend training as assigned

Qualification

LCSW licenseCare management experienceSocial determinantsGoogle Workspace proficiencyMS Office proficiencyBilingual (English/Spanish)Communication skillsPositive interpersonal skills