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Geeks on Site · 3 months ago

On-Call IT Field Technician - Billings, MT - Hiring Now

Laurel, MT

Contract

Onsite

Entry, Mid Level

$35/hr - $35/hr

2+ years exp

Geeks on Site is a leading provider of on-site IT and technical support, expanding its network of skilled technicians across the U.S. The On-Call IT Field Technician will provide support for various tech needs, including troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers and scanners.

ComputerConsultingConsumer ElectronicsE-CommerceInformation TechnologyIT InfrastructureSoftwareTechnical SupportTraining

Responsibilities

Diagnose and repair hardware/software issues on Windows and macOS systems

Resolve boot errors, OS issues, and login problems

Set up or troubleshoot Wi-Fi and wired internet connections

Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)

Configure or connect printers and scanners (Canon, HP, Brother, etc.)

Address common printer error codes (e.g., ink absorber, paper feed, connectivity)

Perform general maintenance on multifunction printers (MFPs)

Reinstall operating systems using bootable USBs or recovery media

Install remote tools or shortcuts as requested

Communicate clearly with customers and provide basic post-service support

Document service visits and escalate complex issues as needed

Qualification

Field IT support experienceWindows troubleshootingMacOS troubleshootingPrinter configurationError code troubleshootingProfessional demeanorIndependent work