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University of Miami · 1 month ago

Manager, Information Technology - School of Architecture

Coral Gables, FL

Full-time

Onsite

Mid, Senior Level

5+ years exp

The University of Miami is a leading research institution and academic health system, and they are seeking a Manager of Information Technology for the School of Architecture. The role involves analyzing and directing IT department activities, supervising staff, and ensuring continuity of computer services through planning and technical leadership.

Higher Education

H1B Sponsor Likely

Responsibilities

Designs improved work systems by revising work standards, policies, and procedures, employee work method and utilization, and staffing levels

Plays an integral role in the hire, training, counseling, and development of staff

Contributes to the formulation of department-wide management and technical policies

Develops and maintains a professional development and training plan for staff

Confers with and advises subordinates of technical problems and solutions, task prioritization, and support methodology

Prepares activity and progress reports regarding group responsibilities

Serves as a point of contact for the executive management team on department initiatives

Ensures a consistently high level of customer service throughout the department by creating appropriate service standards, regular observation, and mentoring department personnel

Develops, documents, and modifies guidelines and procedures to promote efficiency within the unit

Works directly with faculty, students, and senior administrators to identify and address emerging technology needs

Administers and coordinates all functions and services for assigned information technology projects

Supervises the performance of unit supervisors and staff

Administers and processes staff performance appraisals

Makes recommendations to IT leadership, peers, and subordinates to improve the working environment

Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures

Ensures employees are trained on controls within the function and on University policy and procedures

Oversee all IT operations for the School of Architecture, including audio-visual (AV) services, desktop support, and printing services for faculty, staff, and students

Serve as the primary liaison between the school’s academic and administrative teams and the central University enterprise IT departments

Support and advance School of Architecture strategic objectives and initiatives related to technology, ensuring alignment with university-wide policies, standards, and compliance requirements

Manage core infrastructure, including Windows-based servers supporting web applications, license management, and file-sharing services; oversee maintenance, policy deployment, and review of the School of Architecture’s Azure/Active Directory organizational unit

Ensure all endpoints and devices connecting to the University network are properly secured, patched, and compliant with institutional policies

Manage and prioritize the school’s internal IT team workload, including incidents and service requests within the IT service management system (ServiceNow)

Oversee specialized computing environments—such as computer labs, fabrication labs, and research labs—ensuring reliability, performance, and high availability for academic programs

Manage specialized printing environments and operations (e.g., UPLOT/UPRINT), including oversight of print management tools such as Pharos

Coordinate with vendors and negotiate pricing for AV/IT hardware, software, and services; oversee procurement processes and full asset lifecycle management

Qualification

IT ManagementAzure AdministrationWindows Server ManagementAEC Industry KnowledgeCAD SoftwareRhino SoftwareInterpersonal SkillsCommunication SkillsTeam Leadership

Required

Bachelor of Arts (BA) or Bachelor of Science (BS) in Computer Science, Computer Engineering, Information Technology, or related field

5 years of progressively responsible experience in IT Management. Higher education experience a plus

Demonstrated experience with or a strong understanding of the Architecture, Engineering, and Construction (AEC) industry's IT requirements

Expertise in managing and supporting specialized design/modeling applications, including but not limited to CAD, Rhino, and other industry-standard software

Excellent interpersonal and communication skills required to effectively collaborate with faculty, staff, students, and central IT

Proven ability to lead and mentor a small technical team

Preferred

Microsoft Certified: Azure Administrator Associate, Windows Server Hybrid Admin Associate, or relevant Azure certifications

Company

University of Miami

Glassdoor3.9

At UM you'll join a diverse and energized academic community.

Founded in 1925

Coral Gables, fl, US

5001-10000 employees

http://miami.edu

H1B Sponsorship

University of Miami has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (208)

2024 (151)

2023 (149)

2022 (121)

2021 (95)

2020 (114)