Decagon · 2 days ago
Staff Software Engineer, Agent Orchestration
San Francisco, CA
Full-time
Onsite
Lead/Staff
$300K/yr - $430K/yr
8+ years expDecagon is the leading conversational AI platform empowering brands to deliver concierge customer experiences. The Staff Software Engineer on the Agent Orchestration team will own the architecture of Decagon's agent platform and lead initiatives that shape the orchestration engine, ensuring reliability and scalability.
Artificial Intelligence (AI)Generative AIMachine LearningSoftware
Responsibilities
Own the architecture and evolution of the core execution engine behind Decagon agents
Lead design for systems that coordinate complex reasoning and action flows at scale
Drive reliability, testing, and observability standards across the orchestration stack
Create frameworks that enable safe, fast iteration on agent behavior
Mentor senior engineers and help grow the technical culture of Agent Orchestration
Qualification
Required
8+ years of engineering experience with a strong record of technical leadership
Proficiency in Python or Typescript and comfort with asynchronous programming
Expertise in distributed systems, concurrency, or large-scale real-time platforms
Ability to define long-term architecture and lead complex cross-functional projects
Strong instincts around system correctness, reliability, and debuggability
Experience mentoring other engineers and raising the technical bar
Preferred
Experience designing runtimes, execution engines, or agent frameworks
Experience with model driven applications or complex orchestration logic
Experience with evaluation or experimentation systems
Experience influencing engineering standards across multiple teams
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon provides a conversational AI platform for automating customer support across multiple channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Late StageTotal Funding
$481MKey Investors
Coatue,Index VenturesAccel,Andreessen HorowitzBain Capital Ventures
2026-01-28Series D· $250M
2025-06-23Series C· $131M
2024-10-15Series B· $65M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
President / Co-Founder
Recent News
Mobihealthnews
2026-02-05
2026-02-03
Company data provided by crunchbase