Decagon · 2 weeks ago
Staff Software Engineer, Agent Orchestration
San Francisco, CA
Full-time
Onsite
Lead/Staff
$300K/yr - $375K/yr
8+ years expDecagon is the leading conversational AI platform empowering every brand to deliver concierge customer experience. The Staff Software Engineer will own the long-term architecture of Decagon’s agent platform, leading large initiatives that shape the orchestration engine and collaborating with various teams to ensure reliability and technical excellence.
Artificial Intelligence (AI)Generative AISoftware
Responsibilities
Own the architecture and evolution of the core execution engine behind Decagon agents
Lead design for systems that coordinate complex reasoning and action flows at scale
Drive reliability, testing, and observability standards across the orchestration stack
Create frameworks that enable safe, fast iteration on agent behavior
Mentor senior engineers and help grow the technical culture of Agent Orchestration
Qualification
Required
8+ years of engineering experience with a strong record of technical leadership
Proficiency in Python or Typescript and comfort with asynchronous programming
Expertise in distributed systems, concurrency, or large-scale real-time platforms
Ability to define long-term architecture and lead complex cross-functional projects
Strong instincts around system correctness, reliability, and debuggability
Experience mentoring other engineers and raising the technical bar
Preferred
Experience designing runtimes, execution engines, or agent frameworks
Experience with model driven applications or complex orchestration logic
Experience with evaluation or experimentation systems
Experience influencing engineering standards across multiple teams
Benefits
Medical, dental, and vision benefits
Take what you need vacation policy
Daily lunches, dinners and snacks in the office to keep you at your best
Company
Decagon
Decagon is a conversational AI platform that provides a centralized AI engine to resolve issues in any language and across all channels.
201-500 employees
H1B Sponsorship
Decagon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
Funding
Current Stage
Growth StageTotal Funding
$231MKey Investors
Bain Capital VenturesAccelAndreessen Horowitz
2025-06-23Series C· $131M
2024-10-15Series B· $65M
2024-06-18Series A· $30M
Leadership Team
Jesse Zhang
CEO / Co-Founder
Ashwin Sreenivas
Co-Founder
Recent News
2025-11-04
Company data provided by crunchbase