PENNYMAC · 1 week ago
Pipeline Account Manager II
Carrollton, TX
Full-time
Onsite
Mid, Senior Level
$55K/yr - $85K/yr
5+ years expPennymac is a specialty financial services firm focused on the production and servicing of U.S. mortgage loans. The Pipeline Account Manager II ensures a best-in-class client experience by managing client interactions and resolving loan-level issues while maintaining service level agreements.
BankingFinanceFinancial ServicesLendingMortgage
Responsibilities
Conduct daily review of active pipeline and identify appropriate client follow-up actions
Interact with external clients providing reporting highlighting items requiring action, work with clients to solve open loan level items and document system of record with actions taken
Manage high volume, high net worth, complex client accounts
Review pipeline of all loans within assigned client segment for invalid stipulations or identification of alternative solutions
Identify and resolve client issues/friction and escalate to management as appropriate
Manage individual service level agreements and turn times on all loans in the assigned pipeline
Perform other related duties as required and assigned
Demonstrate behaviors which are aligned with the organization’s desired culture and values
Qualification
Required
Bachelor's degree or higher in Business Administration, Finance or related field or applicable direct industry experience
5+ years of mortgage experience with contemporary knowledge of mortgage industry and operational practices
Functional understanding of applicable Federal, state and local lending regulations
Basic software proficiency including Microsoft Office Suite
Benefits
Comprehensive Medical, Dental, and Vision
Paid Time Off Programs including vacation, holidays, illness, and parental leave
Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
Retirement benefits, life insurance, 401k match, and tuition reimbursement
Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships
Company
PENNYMAC
Pennymac is a home loan lending company that offers financial services.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$2.33B2025-12-11Post Ipo Debt· $75M
2025-08-07Post Ipo Debt· $650M
2024-05-20Post Ipo Debt· $850M
Leadership Team
Amar Nadig
Senior Vice President of Enterprise Data
Kevin Ryan
Senior Managing Director and Chief Strategy Officer
Recent News
MarketScreener
2025-12-20
2025-12-16
2025-11-06
Company data provided by crunchbase