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Mayo Clinic · 1 month ago

Supervisor - Human Resources - Benefits (Hybrid)

Jacksonville, FL

Full-time

Hybrid

Mid, Senior Level

$87K/yr - $121K/yr

3+ years exp

Mayo Clinic is a top-ranked healthcare provider, dedicated to putting the needs of patients first while also investing in their employees. The Supervisor - Human Resources (Benefits) will manage and coordinate the benefits team, ensuring effective benefit program administration and high-quality customer service.

BiotechnologyHealth CareHospitalMedicalWellness

Responsibilities

The Supervisor - Human Resources (Benefits) is an integral member of the benefits leadership team who is responsible for the overall management, coordination and performance of Benefits Specialist

The Benefits Supervisor is responsible for managing and monitoring daily benefit programs in accordance with institutional initiatives and in conjunction with HR leadership

Accountable for managing and meeting workforce optimization and employee productivity

Responsible for hiring, evaluating, managing and developing employees

Responsible for quality and customer service expectations performed by Benefits Specialist

Ensures the appropriate onboarding and training process is applied to new hires which include developing appropriate training plans with reinforcement of skills for long-term employees

Identifies and analyzes department improvement ideas and implements changes

The Benefits Supervisor must have the ability to work in an environment with changing priorities and multiple concurrent tasks while maintaining a high level of customer service

May be accountable for staff in multiple locations including onsite and teleworking staff

Proactively manages relationships by collaborating with leadership and other HR colleagues

Assists in the development and administration of one or more benefit programs

Be able to cross-function or cross-train among the benefits area

Coordinates the administration of employee benefit programs such as basic and major medical coverage, dental insurance, group life insurance, pension plans, and other benefits

Oversees administration of programs and maintenance of required records

Consults with and advises employees on eligibility, provisions, and other matters related to benefits

Develops administrative procedures to monitor and reduce costs and improve delivery of programs

Assists in the preparation of employee benefits booklets and other employee benefit communications

Advises employees on interpretation of plan provisions and conducts preretirement counseling

Qualification

Benefits administrationLeadership skillsProject managementCertified Employee Benefit SpecialistFinancial data analysisTeam buildingProblem-solvingOral communicationWritten communicationCollaboration