Assistant Security Account Manager jobs in United States
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Allied Universal · 2 weeks ago

Assistant Security Account Manager

Allied Universal is North America’s leading security and facility services company, seeking an Assistant Account Manager in the San Francisco area. This role supports the Account Manager in overseeing supervisory, training, and operational functions at the assigned post, ensuring compliance with post orders and client instructions.

Cyber SecurityInformation TechnologySecuritySoftware

Responsibilities

Coordinate all aspects of executing the security contract at the assigned location
Assign tasks and direct Security Professionals throughout the day
Serve as the first point of supervisory contact for shift supervisors or Security Professionals regarding performance and operations
Supervise, motivate, coach, and train team members; evaluate performance and recommend assignments
Maintain and update Post Order manuals and training materials
Assist with interviews, evaluations, and on-the-job training for new employees
Oversee reports, logs, and pass-downs; distribute communications as directed
Manage sub-units such as fire control rooms, command centers, and loading docks
Respond to minor incidents, ensuring proper reporting and communication
Identify personnel issues and escalate appropriately; assist with investigations and documentation
Recommend and execute disciplinary actions as directed by management
Respond to client or site emergencies and maintain positive client relationships
Occasionally perform Security Professional duties (not to exceed 50% of time in any workweek)

Qualification

Security experienceCustomer service orientationTrainingCoachingVerbalWritten communicationStakeholder managementMicrosoft Office proficiencyEmotional intelligenceStrategic decision-making

Required

High school diploma or equivalent required
3–5 years of professional-level experience; prior security, law enforcement, or military experience required
Successful completion of background check and drug/alcohol screening
Strong customer service orientation and ability to de-escalate situations professionally
Ability to train and coach others effectively
Outstanding verbal and written communication skills; ability to interact at all levels
Availability to work outside normal shift schedule and respond to emergencies 24/7

Preferred

College education or business classes
Experience in scheduling, operations or other functions of security industry
Ability to write effective and concise reports in neat, legible handwriting is required
Working knowledge of Microsoft Office software and email

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in our company’s 401 (k) or Supplemental Income Plan, subject to eligibility requirements
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law

Company

Allied Universal

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Allied Universal is a security and facility services company that provides tailored security solutions and smart technology.

Funding

Current Stage
Late Stage
Total Funding
$9B
Key Investors
Warburg PincusLa Caisse
2019-12-13Acquired
2019-09-01Private Equity· $9B
2019-02-21Private Equity

Leadership Team

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Stephen Jones
Global Chairman and Chief Executive Officer
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Jack Schenk
Regional Vice President - Midwest
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Company data provided by crunchbase