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SMCP – Sandro, Maje, Claudie Pierlot, Fursac · 1 day ago

Human Resources Manager - North America / East, SMCP Group

New York, NY

Full-time

Hybrid

Mid Level

$110K/yr - $120K/yr

3+ years exp

SMCP is a prominent global leader in the luxury fashion market, celebrated for its Parisian Chic ready-to-wear and accessories collections. The HR Manager serves as a strategic partner to business leaders, driving HR initiatives that foster an inclusive, high-performance culture and ensuring alignment with business goals while delivering an exceptional employee experience.

ApparelConsumer GoodsFashionLifestyleRetailTextiles

Responsibilities

Serve as a trusted advisor to field leadership on complex employee relations matters, providing strategic guidance and risk mitigation strategies

Lead investigations and resolution of sensitive employee issues in partnership with HR leadership and legal counsel

Coordinate and consult with HR leadership on performance management issues, including corrective action and termination

Maintain accurate and secure records in support of employee relations, engagement, discipline and safety processes

Partner with district and regional leaders to develop action plans around organizational development opportunities

Drive performance management processes, including goal setting, coaching, and succession planning

Analyze HR metrics and provide actionable insights to influence business decisions and improve organizational effectiveness

Facilitate leadership training and development programs to build managerial capability across the organization

Conduct exit interviews with store managers and employees, as needed

Review Onboarding and Exit Survey feedback and share with district managers on a regular basis

Provide support and direction related to HR processes including the performance evaluation and merit increase processes

Support recruitment of store employees by reviewing, editing as necessary, and approving job requisitions and offer letters in the Company’s talent acquisition system

Collaborate with hiring managers to optimize talent acquisition processes and enhance candidate experience

Partner with HR team to ensure competitive offers and retention strategies

Support field teams in building a strong talent pipeline through proactive networking and employer branding initiatives

Leads planning and participation in college career fairs, representing the company brand and engaging prospective talent

Oversee background check reviews and take timely action to mitigate risk

Manage unemployment claim responses and ensure compliance with legal standards

Provide employment verification for designated employee group, when not available through The Work Number

Support Workers’ Compensation case management, including filing and follow-up, as needed

Process the onboarding and offboarding of employees in the designated employee group in the Company’s HRIS system

Ensure accurate and timely resolution of HR inquiries via Company’s HRIS system

Maintain full compliance with company policies, employment laws, and safety regulations

Qualification

HR OperationsEmployee RelationsTalent AcquisitionMulti-taskingForeign LanguagesProject ManagementInterpersonal SkillsCommunication SkillsDetail OrientedAdaptability