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Lucid Motors · 6 days ago

Part-Time Brand Ambassador

McLean, VA

Part-time

Onsite

New Grad, Entry Level

Lucid Motors is a company focused on luxury electric vehicles and sustainable mobility. The Brand Ambassador role involves engaging with guests, managing inquiries, and providing operational support to enhance customer experience in the studio.

AutomotiveAutonomous VehiclesElectric VehicleTransportation

No H1B

Responsibilities

Welcome guests, resolve general inquiries, and schedule test drives

Quality lead capture in CRM (Salesforce) inputs for customer interactions and outreach

Customer Assessment: Ask questions to understand budget, preferences, timeline

Listen to customer needs to recommend suitable vehicles and collects required customer information

Refer high-potential leads to Sales Specialists

Ensure all guests are directed to the most appropriate point of contact

Develop deep knowledge of Lucid brand, vehicles, and services

Stimulate customer consideration, explaining features, specifications, pricing of all models

Provide backend (i.e., non-customer-facing) operational support to ensure completion of order paperwork and clarity on order/vehicle status

Facilities Management: Ensure food and beverage replenishment from existing inventory and reporting of maintenance requests

Support Studio Manager in execution of Retail Ops. playbook (i.e. opening / closing checklist)

Ensure test drive and showcase vehicle readiness (cleaning, charging)

Assist with daily operations as needed

Qualification

Customer serviceSalesforceEV industryCommunication skillsPeople skillsPatienceProfessionalismOperational support

Required

Exceptional people skills, communication is key!

Ability to deliver an outstanding customer journey for guests entering the Studio

Experience in customer facing industry (food service, retail, hospitality etc)

Patience and professionalism

Comfortable operating in ambiguous retail environment

Passion for EV industry and building the Lucid brand

Flexible availability including extended holiday mall hours, holidays and weekends

18 years old minimum

High School diploma/GED required

Authorized to work in the USA (visas sponsorship not available)

Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation

Where permitted by law, successful completion of a drug test and background check including, but not limited to, criminal records are a condition of employment for Lucid sales centers

Valid driver's license with no suspensions within the past year. Drivers under 21 must have maintained a Driver's License for a minimum of 3 years and successfully complete Lucid Training upon hire

Ability to obtain appropriate state DMV licensing, where applicable